Medical Office Support Specialist-New Directions - Joplin

Job Description Summary: The Medical Office Support Staff (MOSS) provides medical office support for all Ozark Center offices. They greet and assist individuals while ensuring the office runs effectively and smoothly, while balancing client and provider needs. They perform and maintain medical office duties. The MOSS demonstrates a warm and welcoming empathic, hopeful attitude, conveying a philosophy of dual recovery. MOSS provides services to individuals impacted by a variety of behavioral health issues, recognizing that the individuals we serve often have experienced trauma that affects their development and adjustment. Education High School Diploma or equivalent Preferred Qualifications One (1) year prior experience preferred in a medical clerical or medical records position. Medical office clerk or medical records experience preferred. Responsibilities Receives incoming phone calls, checks voicemail, and distributes phone messages as applicable. Maintain electronic scheduling calendar for follow up appointments, reschedule appointments as needed. Collect payments for services rendered at the time of appointment. Follow HIPAA standards in securing protected health information. Enter data accurately and timely. Perform all other duties as assigned. Physical Requirements Mandatory TB test upon hire. Occasional lifting up to 20 pounds. Requires normal range of hearing and manual dexterity sufficient to operate a keyboard, telephone, photocopier, and other office equipment as needed. Sufficient sensory-motor dexterity to complete motor skill tasks, including vision, hearing, and speech. Requires prolonged sitting, frequent standing, bending, and stooping. #J-18808-Ljbffr Ozark Center