Service Coordinator
Industrial Battery & Charger, Inc
Job Description Job Description Job Description
The Service Coordinator handles coordinating service operations for assigned branches, customers, dealers and internal teams. This position serves as a central point of communication between customers, technicians, leadership, sales, and accounting to ensure service requests are entered, scheduled, documented, and billed correctly. This role requires ownership, accountability, teamwork, and effective communication skills. Responsibilities
Service request and work order management
Scheduling & Technician coordination
Customer, dealer, and internal communications
Data Entry
Billing & Invoicing
Purchase order follow up
Service quotes, Installations
Sales Support
Parts, Warranty & Vendor Coordination
Contract Management
Customer account support
Inventory, parts and scrap support
Quality Control & Compliance
Reporting, team support, and backup coverage
Qualifications
Strong organizational skills
Clear and professional communication
Attention to detail
Ability to work in fast paced environment
Dispatch
Billing
Customer Service \nCompany Description This is an opportunity to represent industry-leading power solutions in a growing market focused on reliability, resiliency, and critical infrastructure support. You'll work with established customers while helping expand the company's presence across key industries that rely on uninterrupted power.
Company Description This is an opportunity to represent industry-leading power solutions in a growing market focused on reliability, resiliency, and critical infrastructure support. You'll work with established customers while helping expand the company's presence across key industries that rely on uninterrupted power.
Vacancy posted 8 hours ago
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