General Marketing Assistant

Job Description Marketing Assistants play a critical support role in keeping client accounts organized, communications clear, and daily operations moving efficiently. This is a highly collaborative position that requires strong communication skills, attention to detail, and the ability to juggle multiple responsibilities without losing structure. You will serve as a communication bridge between clients and internal teams while also handling essential administrative and marketing support functions. This role is ideal for someone who enjoys being the operational backbone of a growing organization. This is not a passive support role, it is a mission-critical position that keeps our accounts running efficiently. Benefits Flexible schedule Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development KEY AREAS OF RESPONSIBILITY Client Communication & Appointment Coordination Check general inboxes (phone, email and social media) Collect client materials and approvals Communicate updates, deliverables, and requests clearly and professionally Confirm appointments and scheduled calls with clients Send reminders and follow-ups to ensure attendance and preparedness Work with team leads to create meeting agendas,materials for meetings and recaps Maintain organized documentation of conversations and requests Escalate urgent matters appropriately Project Coordination & Task Management Support account managers with tracking deliverables and timelines Monitor task status and follow up with internal teams Ensure deadlines are clearly communicated and met Assist with preparing weekly client updates Identify potential delays before they become problems Business Profile Management Data entry for the setup and optimization of client’s online business listings Upload images, update service descriptions, and monitor business information accuracy Coordinate review requests and assist with response management Ensure listings remain compliant and properly optimized Social Media Support Daily social seeding Assist with proof reading content Assist with basic content uploading and formatting Ensure posts go live as scheduled Monitor comments and notify account managers of engagement Administrative & Operational Support Organize and maintain structured cloud folders (Google Drive, Dropbox, etc.) Maintain consistent file naming conventions Reorder marketing materials or printed collateral for clients Track inventory of client materials when applicable Assist with internal documentation and SOP organization Executive & Agency Support Provide administrative support to agency leadership as needed Assist with internal scheduling and follow-ups Conduct light research tasks when requested Support cross-department needs during high-volume periods CORE TRAITS WE LOOK FOR Anticipatory action Proactive and dependable Calm under pressure Highly organized / detail-oriented Professional communicator Team-oriented Resourceful Takes ownership without being asked #J-18808-Ljbffr