Front Desk Supervisor

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Mental Health Resources and Support Schedule Full time Shift Day (United States of America) Address 10987 Sheldon Rd City Tampa State Florida Postal Code 33626 Job Description Provides leadership and direction in accordance with organizational goals and objectives. Serves as a liaison for patients, government agencies, and third-party payers for the purpose of providing an on-site contact for individual practice sites. Completes regular performance evaluations for each staff member and conducts evaluations for new staff prior to the completion of the probationary period. Acts as a liaison between administration, physicians, and staff. Counsels employees, develops staff, and utilizes the disciplinary process as appropriate. Knowledge, Skills, and Abilities Able to communicate effectively in English, both verbally and in writing [Required] Knowledge of Medicare, Medicaid, and third-party payors [Preferred] Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques [Required] Mature judgment in dealing with patients, physicians, and insurance representatives [Required] Education High School Grad or Equiv [Required] Field of Study in Business, Finance, or Supply Chain. Work Experience 2+ years of related work experience [Required] Experience coding ICD-10 and CPT billing [Preferred] Leadership experience in a healthcare setting [Preferred] Patient care experience as CMA, LPN, EMT, etc. [Preferred] Staff experience in a health care setting [Preferred] Additional Information Licenses and Certifications Certified Healthcare Access Associate (CHAA) [Preferred] This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. #J-18808-Ljbffr