Leasing Agent (Floating)

Who we are:

Since 1989, The Neiders Company, headquartered in Seattle, Washington, has been transforming communities and elevating the apartment living experience. With over 85 properties across the Pacific Northwest and Southwest, we combine strategic vision with hands-on excellence. Our team thrives on accountability, legendary service, and creating spaces where residents feel truly at home.

Job Overview:

The Neiders Company is looking for a motivated, sales-driven Floating Leasing Agent to help generate leasing traffic, convert leads into signed leases, and improve occupancy across our Las Vegas apartment communities!

In this role, you'll conduct engaging property tours, build relationships with prospective residents, consistently follow up on leads, and guide applicants through the leasing process. You'll also provide leasing support across multiple communities, adapting to different property needs while maintaining exceptional customer service.

We're looking for someone who takes initiative, thrives on meeting goals, follows through on commitments, and takes ownership of their results. If you're outgoing, goal-oriented, and ready to make a meaningful impact on our leasing efforts, we'd love to hear from you!

Property Assignment

This floating position provides leasing support across assigned Las Vegas apartment communities based on occupancy goals, prospect traffic, staffing needs, and operational priorities. Regular travel between assigned communities during the workday is required.

Work Schedule

• Initial Training Schedule: Monday–Friday, 8:30 AM–5:00 PM
• Regular Work Schedule (Upon Completion of Training): Tuesday–Saturday, 8:30 AM–5:00 PM

Candidates must be available to work both schedules. Flexibility may be required based on property needs and business operations.

Essential Functions: (Include but Are Not Limited To):

Leasing & Sales

• Proactively generate leasing traffic through timely lead responses, outbound follow-up, referrals, and outreach activities.
• Conduct engaging apartment tours, identify prospect needs, explain community features and pricing, and confidently ask for the lease.
• Own the leasing process from initial inquiry through application, approval, lease signing, and move-in coordination.
• Work toward established leasing and occupancy goals, including lead response time, closing ratio, traffic conversion, and resident retention.
• Keep apartment homes, models, amenities, and leasing offices presentable and ready for tours.

Applications & Lease Administration

• Guide applicants through the rental application process and process screening results according to company policies and established approval criteria.
• Prepare accurate lease documents and maintain complete, organized leasing and resident records.
• Assist with move-in and move-out coordination, walkthroughs, and related documentation.

Customer Service & Resident Relations

• Provide friendly, responsive, and professional service to prospects, residents, vendors, and team members.
• Build positive resident relationships, respond to questions, and help resolve concerns or escalate them appropriately.
• Handle difficult situations calmly and professionally, following company safety and escalation procedures.

Marketing & Outreach

• Support online listings, lead management, social media, referral efforts, signage, and community outreach.
• Build local relationships and identify opportunities to attract qualified prospects and increase leasing traffic.
• Highlight each community’s features and benefits in ways that address prospective residents’ needs.

Property Operations & Coordination

• Support rent collection efforts through appropriate follow-up communication regarding outstanding balances.
• Enter, monitor, and follow up on maintenance requests in coordination with the maintenance team.
• Communicate effectively with onsite leadership and team members to address property priorities.

Documentation & Compliance

• Maintain accurate lease files, communication logs, notices, and resident records.
• Follow applicable Fair Housing requirements, landlord-tenant laws, company policies, and established leasing procedures.
• Complete assigned work accurately and on time, taking ownership of follow-through and results.

Qualifications:

• High school diploma or GED required; additional education preferred.
• Minimum of 2 years of leasing, sales, or relevant customer service experience preferred; multifamily housing experience is a plus.
• Strong sales mindset, confidence in closing, consistent lead follow-up, initiative, and accountability.
• Ability to build rapport, communicate clearly, and deliver professional service to diverse prospects and residents.
• Strong organization, attention to detail, time management, and ability to balance competing priorities.
• Ability to work independently and collaborate effectively with onsite teams.
• Knowledge of Fair Housing requirements preferred; willingness and ability to learn and follow applicable regulations and company policies required.
• Proficiency with computers, email, and Microsoft Office applications; ability and willingness to learn property management software and leasing systems.
• Bilingual English/Spanish skills preferred to support leasing efforts, build relationships, and communicate effectively with prospective and current residents.
• Valid driver’s license, current auto insurance, and reliable transportation required for travel between assigned properties.
• Ability to adapt to changing leasing priorities, staffing needs, and business demands across assigned communities.

Physical Requirements:

• Frequently walk throughout assigned apartment communities, including leasing offices, apartment homes, amenities, parking areas, and grounds.
• Climb stairs and navigate multi-story buildings as part of daily leasing responsibilities.
• Regularly sit, stand, bend, kneel, stoop, and reach throughout the workday.
• Lift, carry, push, or pull up to 25 pounds, with or without reasonable accommodation.
• Operate standard office equipment, including computers, phones, printers, and scanners.
• Work indoors and outdoors across assigned communities, with occasional exposure to varying weather conditions.

Benefits and Perks: 

• Medical, Dental, and Vision insurance (eligible after 60 days)
• Employer-paid HealthiestYou virtual healthcare benefit, including 24/7 virtual care, mental health support, dermatology, expert medical services, digital physical therapy, and more. 
• Employee Assistance Program (legal, financial, and counseling services) 
• 401(k) plan (after 90 days) 
• Wellness program and e-learning platform for ongoing development 
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• Long-Term and Short-Term Disability options 

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.