Epic Orders Application Analyst
Intermountain Health
This position is responsible for standard level work supporting information technology application(s) through planning, designing, implementing, maintaining, and providing ongoing optimization and support. (electronic health records, registration, scheduling, billing and collections, lab and pathology, radiology, picture archiving and communications (PACS), cardiovascular, pharmacy, home care, long term care, population health, consumer and patient facing technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) We are committed to offering flexible work options where approved and stated in the job posting. This position is fully remote with some quarterly required travel | Schedule: Monday - Friday, 8AM - 5PM with on call rotation evenings & weekends. We are looking for candidates that have an EpicCare Inpatient Procedure Orders Certification & experience supporting Epic EHR. *The staff Analyst is responsible for providing technical support, configuration, and maintenance for various healthcare applications and their technologies throughout their lifecycle (e.g., selection, implementation, support, archival and decommissioning). The staff analyst may also manage small projects related to these applications and their technologies. Epic). Essential functions are performed independently under minimal supervision and direction, caregiver performs standard duties with minimal supervision Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution
- Configures, test, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes hardware, etc.)
- Documents and recommends workflow changes and technical/functional designs needed to support the business requirements.
- Partners with external vendors to support related third-party applications including integration/implementation, support, and troubleshooting
- Solves common issues, incidents, and problems according to agreed upon service levels and according to department standards.
- Serve as PM and complete PM functions for small to mid-size projects with multiple teams
- Participates in development of training and knowledge-based materials for use by peers, end-users, and other team members.
- Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications
- Participates in on-call and command center responsibilities, if applicable
- Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity
- Attends and participates in team, project and department meetings to increase awareness and information flow
- Work with project requestor to complete the minimum viable product of a demand in ServiceHub
- Request resources for projects and enhancement work using ServiceHub Resource Plan process
- See and read computer monitors and documents
- Key Bank Tower, Nevada Central Office, Peaks Regional Office
$32.42 - $51.08 per hour
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