Sprinkler Service Technician

Sprinkler Service Technician

Job Responsibilities include but are not limited to:

• Installation of fire sprinkler systems in residential, commercial, and industrial buildings
• Installation, service, and trouble-shooting of automatic fire sprinkler systems along with all its related equipment
• When applicable, direct and/or participate in the trenching and repair of underground mains including backfilling and tamping
• Accurately complete, execute and process paperwork/electronic or paperless required by the office and corporate management systems
• Ensure that all equipment; including any specialty valves and fire pumps are installed in strict compliance with manufacture's requirements
• Conduct/coordinate necessary testing of the system Ensure required certifications are complete
• Maintain open communication with the customer and provide information to the customer as required
• Perform all other duties assigned

Expectations:

• Believe In, Live, and Support Our Mission Statement, Core Values and Business Plan Daily
• Safety First
• Ensure timely and complete submittal of JSAs, Toolbox Talks, Audit Forms, etc.
• Ensure timely and accurate Incident and Accident Reporting
• Hold yourself accountable for all Safety Initiatives
• Hold yourself accountable for Safe Driving of Company Vehicles
• Ensure awareness and support of Stop Work Authority
• Complete all Training Requirements – Safety, Certifications, etc.
• Ensure all required documents are complete, accurate and professional, with required signatures
• Ensure proper Maintenance and care of equipment – trucks, lifts, tools, etc.
• Keep jobsites clean and organized
• Ensure Production Efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
• Support and Ensure Adherence to Company SOPs – Purchase Orders, Change Orders, etc.
• Timeliness – at the job on time; attendance; communication with supervisor; paperwork
• Ensure Customer Satisfaction and respond to Customer Satisfaction Survey feedback improvement opportunities
• Maintain Quality Control i.e. reduce the need for return trips and warranty work
• Maintain a Professional appearance
• Communicate effectively and professionally within the department and with internal and external customers
• Teamwork – maintain positive interactions within your team, local office, etc.
• Actively Participate in required team meetings
• Ability to work overtime, out of town or on-call as needed

Knowledge:

• Must have knowledge of fire sprinkler piping systems which includes fabrication of related piping and the various materials and applicable joining methods
• Understand fire protection installation requirements
• Ability to properly read fire protection blueprints
• Minimum education of High School Diploma or Equivalent
• American Fire Sprinkler Association training program designed for fire sprinkler foreman, preferred
• Certified state/federally-accredited Foreman, preferred
• State Backflow testing and repair certification, preferred
• Forklift and scissor lift certification, preferred
• Nicet II & III certification, preferred
• Understanding of NFPA codes and standards

Work Experience:

• Minimum of 3 years of experience as a fire sprinkler helper, preferred
• Minimum of 3 years of experience as a fire sprinkler apprentice/fitter, preferred

Skills and Competencies:

• Ability to take direction from upper management
• Accurately complete and maintain all paperwork
• Maintain vehicle and tools as per company policy
• Must have valid state driver's license and good driving record
• Self-motivated, Ambitious, Interactive, Communicative, Detail-oriented, and Organized
• Knowledgeable with NFPA 13 rules and all necessary codes
• Ability to interact and communicate in a professional and positive manner with other trades, customers, project managers, county officials, general contractors, etc.
• Demonstrate positive team work and ability to be a team leader and mentor
• Maintain a clean and safe work environment
• Comply with all company safety practices and the safety handbook
• Complete projects in a timely manner while providing the highest standard of quality work and customer satisfaction