Food Service Worker II

Job Description

Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence. 

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Food Service Worker II plays a vital role in ensuring the efficient and sanitary preparation and delivery of food products within a retail trade environment. This position focuses on maintaining high standards of food safety, quality, and customer service to enhance the overall customer experience. The role requires collaboration with team members to manage inventory, prepare food items according to established recipes and guidelines, and maintain cleanliness in all food preparation and service areas. The Food Service Worker II is responsible for adhering to health regulations and company policies to ensure a safe and welcoming environment for both customers and staff. Ultimately, this position contributes to the smooth operation of the food service area, supporting business goals and customer satisfaction.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in food service or a related field preferred but not required.
• Basic knowledge of food safety and sanitation practices.
• Ability to stand for extended periods and perform physical tasks such as lifting and carrying.
• Strong communication skills and ability to work effectively in a team environment.

Preferred Qualifications:

• Certification in food handling or food safety (e.g., ServSafe).
• Experience working in a retail or fast-paced food service environment.
• Familiarity with inventory management and stock rotation procedures.
• Ability to operate food service equipment safely and efficiently.
• Bilingual skills to assist a diverse customer base.

Responsibilities:

• Prepare and serve food items in accordance with company standards and health regulations.
• Maintain cleanliness and sanitation of food preparation and service areas, including equipment and utensils.
• Assist in receiving, storing, and rotating food inventory to ensure freshness and minimize waste.
• Provide courteous and efficient customer service, addressing customer inquiries and requests promptly.
• Collaborate with team members to ensure smooth daily operations and timely food service delivery.
• Follow all safety and hygiene protocols to comply with local, state, and federal regulations.
• Report any equipment malfunctions or safety hazards to management immediately.

Skills:

The required skills such as food safety knowledge and effective communication are essential for daily tasks like preparing food safely and interacting with customers and team members. Physical stamina and attention to detail ensure that food preparation and sanitation standards are consistently met. Preferred skills, including food handling certification and inventory management, enhance the ability to maintain compliance with health regulations and optimize stock usage. Operating food service equipment safely requires both technical aptitude and adherence to safety protocols. Additionally, bilingual communication skills can improve customer service quality by facilitating clear interactions with a diverse clientele.

MUST BE ABLE TO PASS FINGERPRINT BACKGROUND

Please note that the Hepatitis A vaccine must be completed within the first 30 days of hire.

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