Case Manager

Job Full Description

Are you organized, compassionate, and passionate about helping people through difficult situations? We are seeking a dedicated Case Manager to join our growing team. This is an excellent opportunity for someone who enjoys client interaction, thrives in a fast-paced environment, and wants to make a meaningful impact by supporting individuals through the personal injury claims process.

Responsibilities:

• Manage and maintain confidential case files from intake through ongoing case management
• Obtain, review, and organize medical records, police reports, and other case-related documentation
• Serve as a primary point of contact for clients, providing updates and answering questions throughout their case
• Conduct client interviews to gather detailed information and ensure accurate case documentation
• Maintain detailed case notes and records within case management software
• Monitor case progress and assist in meeting important deadlines
• Perform data entry, filing, document management, and other administrative duties as needed
• Handle confidential information with professionalism and discretion
• Support the legal team to ensure smooth day-to-day operations

Requirements:

• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Professional demeanor and a team-oriented mindset
• Proficiency with computers and office software
• Experience in case management, legal support
• A willingness to learn and help others succeed
• Must be able to meet background check requirements

Why Join Our Team?

• Opportunity to make a difference in clients' lives during challenging times
• Supportive and collaborative work environment
• Professional growth and hands-on experience in the legal field
• Stable, full-time position with opportunities to develop valuable skills

If you are dependable, detail-oriented, and enjoy helping people, we'd love to hear from you. Apply today and become a valued member of our team.

Jacksonville, NC
2025
461 Western Boulevard
Suite 118
Jacksonville, NC 28546