Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Director of AI-Driven Global Customer Experience

$224k - $252k

Discord Inc.

Discord Inc. is seeking a Director of Customer Experience to lead an AI-powered transformation for customer support. This high-visibility role focuses on redefining support for millions of users with a talented team of CX specialists. The ideal candidate will bring over 10 years of experience, champion cross-functional collaboration, and drive innovative support strategies. The role is based in the San Francisco Bay Area with a competitive salary range of $224,000 to $252,000 plus equity and benefits. #J-18808-Ljbffr Discord Inc.

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Director of AI-Driven Global Customer Experience in San Francisco, CA vacancy
  • $224k - $252k

    King River Capital Group is seeking a Director of Customer Experience to lead the transformation of user support at Discord. In this role, you will define a CX strategy leveraging AI and manage a global team of CX specialists. Ideal candidates should have over 10 years... 
    Suggested

    King River Capital Group

    San Francisco, CA
    3 days ago
  • MrBeast is searching for a Senior Director of Marketing Technology to architect...  ...major focus is building scalable customer engagement tools and a data-driven marketing strategy that influences...  ...in marketing technology, strong experience with platforms like Braze and Salesforce... 
    Suggested

    MrBeast

    San Francisco, CA
    1 day ago
  •  ...creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San...  ...Workspace. What You'll Do: Design, implement, and manage Sierra’s global benefits programs including health plans, retirement,... 
    Suggested
    Full time
    Local area
    Flexible hours

    Sierra

    San Francisco, CA
    2 days ago
  •  ...minerals powering modern energy, AI, and defense technologies. We’...  ..., automation, and data-driven decision-making. The Role We are hiring a Global Workplace Director to build and scale the physical...  ...expansion, employee workplace experience, and real estate initiatives across... 
    Suggested
    Contract work
    Work at office
    Relocation

    Mariana Minerals

    San Francisco, CA
    2 days ago
  • $190k - $210k

    BTS is seeking a Senior Director-level Industrial-Organizational Psychologist...  ...in San Francisco to innovate AI-driven assessment solutions and lead...  ...The role requires extensive experience in assessment science and a...  ...while mentoring others in a global consulting environment. The... 
    Suggested

    BTS

    San Francisco, CA
    1 day ago
  •  ...seeking a strategic leader to transform and scale our event technology ecosystem, blending events, marketing tech, data, AI, and customer experience. This individual will partner with Marketing, Creative, and external vendors to create scalable, intelligent, and measurable... 

    Docusign

    San Francisco, CA
    1 day ago
  • $170k - $221k

     ...We think big and move fast, driven by our commitment to put patients...  ...with extensive knowledge and experience in leading compensation...  ...to the VP, Total Rewards, the Director, Global Compensation is a critical member...  ...of advanced analytics and AI-enabled decision-support tools... 
    Work at office
    Remote work

    El Camino Health

    San Francisco, CA
    4 days ago
  •  ...financial platform for global businesses. Powered by...  ...done” end-to-end. You use AI to work smarter and...  ...collaborative, results-driven Growth team that thrives on elevating customer experience and deepening lifetime...  ...looking for an Associate Director, Global Growth, Lifecycle... 
    Worldwide
    Shift work

    Airwallex-

    San Francisco, CA
    1 day ago
  • $250k - $300k

    Monograph is seeking a Global Head of Technical Recruiting in San Francisco. This role leads the growth...  ...leadership. The ideal candidate has over 7 years of experience in recruiting leadership, proficiency in using data-driven insights for decision making, and a strong... 

    Monograph

    San Francisco, CA
    3 days ago
  • $240k - $300k

     ...Why join us**Brex is the AI-powered spend platform....  ...cards, banking, and global payments, plus intuitive...  ...grow rapidly and help our customers reach their full...  ...## **Requirements*** **Experience:** 7-10+ years of product...  ...excellence:** Highly data-driven. Strong experience... 
    Work at office
    Immediate start
    Remote work
    3 days per week

    Brex Inc.

    San Francisco, CA
    4 days ago
  • About Megaport Megaport is a global leader in Network as a Service...  ...and the Americas in a values-driven, supportive culture. The Role...  ...acquisition, payroll, employee experience, and people operations are effectively...  ...technology, automation and AI-enabled processes to improve... 
    Remote work
    Worldwide
    Flexible hours

    Megaport

    Brisbane, CA
    1 day ago
  • Capital One is seeking a Senior Director, Technical Program Management - AI (Remote Eligible) to lead a large-scale, AI-driven transformation across engineering ecosystems. This...  ...TPM leadership, strong communication, and experience in data-intensive, cloud-based... 
    Remote job

    Hobbsnews

    San Francisco, CA
    3 days ago
  • $160.5k - $305k

     ...transformative medicines to patients faster. As Director, Global Alliances AI , you will play a pivotal role in...  ...points , delivering clear, data-driven recommendations to senior leadership....  ...ecosystem. Qualifications Experience: 5-10 years of experience in alliance... 
    Local area

    AbbVie

    South San Francisco, CA
    1 day ago
  • $198k - $264k

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by...  ...AI labs, startups, and global enterprises, CoreWeave combines...  ...deliver on its commitments to customers running some of the world's most...  ...of progressive supply chain experience in enterprise hardware, data... 
    Permanent employment
    Contract work
    Temporary work
    Casual work
    Work at office
    Flexible hours

    CoreWeave

    San Francisco, CA
    18 hours ago
  • $167.2k - $209k

    AppFolio seeks a Director of Internal Audit Transformation in San Francisco to navigate AI-driven risks and redefine audit methodologies. The role demands significant internal audit experience, particularly in financial services, paired with a solid understanding of AI... 

    AppFolio

    San Francisco, CA
    1 day ago
  •  ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises...  ...with many others. We’re an in‑office company, driven by a shared commitment to excellence and... 
    Full time
    Work at office
    Local area

    Decagon

    San Francisco, CA
    3 days ago
  •  ...About Accenture Song – Customer Technology, Commerce Accenture Song...  ...creativity, technology, and data-driven intelligence. Within Song,...  ..., and intelligent customer experiences. We integrate commerce platforms...  ..., marketing technology, and AI-powered decisioning to... 
    Live in
    Work at office
    Local area

    Broughton Group

    San Francisco, CA
    3 days ago
  • $186k - $233k

     ...Sciences (IS) team as Associate Director, Global Omnichannel Solutions...  ...globally ready, enabling seamless customer experiences across markets outside of...  ...types. Proactively assess AI, automation, and other...  ...working with or enabling AI‑driven capabilities (e.g., personalization... 

    Revolution Medicines

    San Francisco, CA
    1 day ago
  • $270k - $375k

    Senior Director, HEOR - Acoramidis (Global Lead) Mavericks Wanted When was the last time you achieved the impossible...  ...the ethical & thoughtful use of AI to improve clarity, speed, and...  ...field. 10+ years of progressive HEOR experience within biopharma or consulting,... 
    Work at office
    Worldwide
    Flexible hours

    Dormont Manufacturing Co

    San Francisco, CA
    1 day ago
  •  ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‑defining enterprises...  ...many others. We’re an in‑office company, driven by a shared commitment to excellence and... 
    Full time
    Work at office
    Local area

    Decagon AI, Inc.

    San Francisco, CA
    4 days ago
  • $185k - $215k

     ...Overview CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers,...  ...Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior...  ...2025. Learn more at What You’ll Do The Customer Experience (CX) Organization at CoreWeave is... 
    Permanent employment
    Temporary work
    Casual work
    Work at office
    Flexible hours

    CoreWeave

    San Francisco, CA
    4 days ago
  • $216k - $240k

     ...Team OpenAI's User Operations team shepherds our customer's adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are...  ...maturity, from early-stage startups to established global enterprises. About the Role We are looking... 
    Work at office
    Relocation package
    3 days per week

    Slope

    San Francisco, CA
    3 days ago
  • $198k - $264k

    CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave...  ...Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior...  ...025. Learn more at What You'll Do The Customer Experience (CX) Organization at CoreWeave is... 
    Permanent employment
    Temporary work
    Casual work
    Work at office
    Flexible hours
    Shift work

    CoreWeave

    San Francisco, CA
    2 days ago
  •  .... The role involves collaborating with engineers and design teams to develop AI-driven products. Ideal candidates have strong technical foundations, a customer-obsessed mindset, and experience in product management or engineering. The position offers competitive compensation... 

    Klarity Intelligence, Inc.

    San Francisco, CA
    4 days ago
  •  ...creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San...  ...Even better... Experience scaling security programs globally in AI-first or data-intensive SaaS environments. Exposure... 
    Full time
    Flexible hours

    Sierra

    San Francisco, CA
    16 days ago
  • $90k - $110k

     ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises...  ...many others. We’re an in-office company, driven by a shared commitment to excellence and... 
    Work at office
    Local area

    Decagon

    San Francisco, CA
    4 days ago
  • $221.41k - $280.07k

     ...will also be expected to embed AI‑driven thinking and tools into every...  ..., products, and patient/customer touchpoints Cloud data modernization...  ...to improve customer experience, retention, and growth Unifying...  ...at a Big Four firm or large global systems integrator Exceptional... 
    Summer holiday
    Flexible hours

    EY

    San Francisco, CA
    2 days ago
  •  ...experienced Patient Access leaders in San Francisco to enhance AI systems for healthcare workflows. You will lead critical operations...  ...registration processes. The ideal candidate has over 5 years of experience in healthcare revenue cycle management, with strong knowledge of... 
    Remote work

    Obsidian

    San Francisco, CA
    1 day ago
  •  ...and our team is building its AI-native future. About the role...  ...is expanding our Technical Customer Success team to support our growing...  ...If you're a technologist with experience supporting technical products...  ...Have a fast-paced, results-driven mindset Love developer tools... 
    Remote work
    Worldwide

    Sentry

    San Francisco, CA
    25 days ago
  •  ...a fast-growing G&A function. You will serve as a trusted advisor to senior leaders, drive change management for restructures and M&A, and lead workforce planning and succession efforts while leveraging AI-driven HR solutions to improve outcomes. #J-18808-Ljbffr Checkr

    Checkr

    San Francisco, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Director of AI-Driven Global Customer Experience. Be the first to apply!