Director of AI-Driven Global Customer Experience
$224k - $252kDiscord Inc.
Discord Inc. is seeking a Director of Customer Experience to lead an AI-powered transformation for customer support. This high-visibility role focuses on redefining support for millions of users with a talented team of CX specialists. The ideal candidate will bring over 10 years of experience, champion cross-functional collaboration, and drive innovative support strategies. The role is based in the San Francisco Bay Area with a competitive salary range of $224,000 to $252,000 plus equity and benefits. #J-18808-Ljbffr Discord Inc.
$224k - $252k
King River Capital Group is seeking a Director of Customer Experience to lead the transformation of user support at Discord. In this role, you will define a CX strategy leveraging AI and manage a global team of CX specialists. Ideal candidates should have over 10 years...Suggested- MrBeast is searching for a Senior Director of Marketing Technology to architect... ...major focus is building scalable customer engagement tools and a data-driven marketing strategy that influences... ...in marketing technology, strong experience with platforms like Braze and Salesforce...Suggested
- ...creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San... ...Workspace. What You'll Do: Design, implement, and manage Sierra’s global benefits programs including health plans, retirement,...SuggestedFull timeLocal areaFlexible hours
- ...minerals powering modern energy, AI, and defense technologies. We’... ..., automation, and data-driven decision-making. The Role We are hiring a Global Workplace Director to build and scale the physical... ...expansion, employee workplace experience, and real estate initiatives across...SuggestedContract workWork at officeRelocation
$190k - $210k
BTS is seeking a Senior Director-level Industrial-Organizational Psychologist... ...in San Francisco to innovate AI-driven assessment solutions and lead... ...The role requires extensive experience in assessment science and a... ...while mentoring others in a global consulting environment. The...Suggested- ...seeking a strategic leader to transform and scale our event technology ecosystem, blending events, marketing tech, data, AI, and customer experience. This individual will partner with Marketing, Creative, and external vendors to create scalable, intelligent, and measurable...
$170k - $221k
...We think big and move fast, driven by our commitment to put patients... ...with extensive knowledge and experience in leading compensation... ...to the VP, Total Rewards, the Director, Global Compensation is a critical member... ...of advanced analytics and AI-enabled decision-support tools...Work at officeRemote work- ...financial platform for global businesses. Powered by... ...done” end-to-end. You use AI to work smarter and... ...collaborative, results-driven Growth team that thrives on elevating customer experience and deepening lifetime... ...looking for an Associate Director, Global Growth, Lifecycle...WorldwideShift work
$250k - $300k
Monograph is seeking a Global Head of Technical Recruiting in San Francisco. This role leads the growth... ...leadership. The ideal candidate has over 7 years of experience in recruiting leadership, proficiency in using data-driven insights for decision making, and a strong...$240k - $300k
...Why join us**Brex is the AI-powered spend platform.... ...cards, banking, and global payments, plus intuitive... ...grow rapidly and help our customers reach their full... ...## **Requirements*** **Experience:** 7-10+ years of product... ...excellence:** Highly data-driven. Strong experience...Work at officeImmediate startRemote work3 days per week- About Megaport Megaport is a global leader in Network as a Service... ...and the Americas in a values-driven, supportive culture. The Role... ...acquisition, payroll, employee experience, and people operations are effectively... ...technology, automation and AI-enabled processes to improve...Remote workWorldwideFlexible hours
- Capital One is seeking a Senior Director, Technical Program Management - AI (Remote Eligible) to lead a large-scale, AI-driven transformation across engineering ecosystems. This... ...TPM leadership, strong communication, and experience in data-intensive, cloud-based...Remote job
$160.5k - $305k
...transformative medicines to patients faster. As Director, Global Alliances AI , you will play a pivotal role in... ...points , delivering clear, data-driven recommendations to senior leadership.... ...ecosystem. Qualifications Experience: 5-10 years of experience in alliance...Local area$198k - $264k
CoreWeave is The Essential Cloud for AI™. Built for pioneers by... ...AI labs, startups, and global enterprises, CoreWeave combines... ...deliver on its commitments to customers running some of the world's most... ...of progressive supply chain experience in enterprise hardware, data...Permanent employmentContract workTemporary workCasual workWork at officeFlexible hours$167.2k - $209k
AppFolio seeks a Director of Internal Audit Transformation in San Francisco to navigate AI-driven risks and redefine audit methodologies. The role demands significant internal audit experience, particularly in financial services, paired with a solid understanding of AI...- ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises... ...with many others. We’re an in‑office company, driven by a shared commitment to excellence and...Full timeWork at officeLocal area
- ...About Accenture Song – Customer Technology, Commerce Accenture Song... ...creativity, technology, and data-driven intelligence. Within Song,... ..., and intelligent customer experiences. We integrate commerce platforms... ..., marketing technology, and AI-powered decisioning to...Live inWork at officeLocal area
$186k - $233k
...Sciences (IS) team as Associate Director, Global Omnichannel Solutions... ...globally ready, enabling seamless customer experiences across markets outside of... ...types. Proactively assess AI, automation, and other... ...working with or enabling AI‑driven capabilities (e.g., personalization...$270k - $375k
Senior Director, HEOR - Acoramidis (Global Lead) Mavericks Wanted When was the last time you achieved the impossible... ...the ethical & thoughtful use of AI to improve clarity, speed, and... ...field. 10+ years of progressive HEOR experience within biopharma or consulting,...Work at officeWorldwideFlexible hours- ...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry‑defining enterprises... ...many others. We’re an in‑office company, driven by a shared commitment to excellence and...Full timeWork at officeLocal area
$185k - $215k
...Overview CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers,... ...Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior... ...2025. Learn more at What You’ll Do The Customer Experience (CX) Organization at CoreWeave is...Permanent employmentTemporary workCasual workWork at officeFlexible hours$216k - $240k
...Team OpenAI's User Operations team shepherds our customer's adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are... ...maturity, from early-stage startups to established global enterprises. About the Role We are looking...Work at officeRelocation package3 days per week$198k - $264k
CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave... ...Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior... ...025. Learn more at What You'll Do The Customer Experience (CX) Organization at CoreWeave is...Permanent employmentTemporary workCasual workWork at officeFlexible hoursShift work- .... The role involves collaborating with engineers and design teams to develop AI-driven products. Ideal candidates have strong technical foundations, a customer-obsessed mindset, and experience in product management or engineering. The position offers competitive compensation...
- ...creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San... ...Even better... Experience scaling security programs globally in AI-first or data-intensive SaaS environments. Exposure...Full timeFlexible hours
$90k - $110k
...Decagon Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises... ...many others. We’re an in-office company, driven by a shared commitment to excellence and...Work at officeLocal area$221.41k - $280.07k
...will also be expected to embed AI‑driven thinking and tools into every... ..., products, and patient/customer touchpoints Cloud data modernization... ...to improve customer experience, retention, and growth Unifying... ...at a Big Four firm or large global systems integrator Exceptional...Summer holidayFlexible hours- ...experienced Patient Access leaders in San Francisco to enhance AI systems for healthcare workflows. You will lead critical operations... ...registration processes. The ideal candidate has over 5 years of experience in healthcare revenue cycle management, with strong knowledge of...Remote work
- ...and our team is building its AI-native future. About the role... ...is expanding our Technical Customer Success team to support our growing... ...If you're a technologist with experience supporting technical products... ...Have a fast-paced, results-driven mindset Love developer tools...Remote workWorldwide
- ...a fast-growing G&A function. You will serve as a trusted advisor to senior leaders, drive change management for restructures and M&A, and lead workforce planning and succession efforts while leveraging AI-driven HR solutions to improve outcomes. #J-18808-Ljbffr Checkr
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director of AI-Driven Global Customer Experience. Be the first to apply!
- head of customer experience San Francisco, CA
- director of customer experience San Francisco, CA
- customer project program manager San Francisco, CA
- work from home customer San Francisco, CA
- customer satisfaction San Francisco, CA
- customer insights analyst San Francisco, CA
- customer engineer San Francisco, CA
- customer San Francisco, CA
- customer marketing San Francisco, CA
- customer liaison San Francisco, CA


