Field Service Technician

Job Description

Hands-On Two-Way Radio Technician | Field Service Technician | Wireless Communications

Behind every police dispatch, school safety plan, hospital shift and stadium event is a communications system that has to work the first time. We’re looking for the technicians who make that happen.

About the Company

We’re a national leader in mission-critical wireless communications, with more than four decades in business, dozens of branches across the U.S. and Canada, and hundreds of certified service technicians. Every year we serve tens of thousands of customers, including police and fire departments, school districts, hospitals, utilities, airlines, hotels and casinos, and some of the biggest live events in the country.

We design, install and support voice, security and data systems: two-way radio networks, repeaters, dispatch consoles, in-building coverage (BDA/DAS), video surveillance, access control, private LTE and more. Our primary line is Motorola Solutions, alongside Kenwood, Icom, L3Harris, Avigilon, Axis, Milestone and Hanwha.

Our technicians are the heart of every service location. We back them with training, tools, a company truck and a real path to grow.

IMPORTANT: Radio Experience Is Required

These are direct, hands-on two-way radio, LMR and P25 roles. Candidates must have real experience installing, programming, maintaining or repairing two-way radio systems in a commercial, public safety, military or enterprise setting. Candidates without this background will not be considered.

Some positions require P25 experience. A lapsed P25 certification is fine as long as you’ve done the work, because we’ll recertify you.

What You’ll Do

• Create basic programming codeplugs (fewer than 12 channels)
• Complete mobile installations: radio, antenna, modem, DC-DC converter
• Troubleshoot and repair two-way radios and wireless equipment, including power supplies and antennas
• Run and terminate low-voltage cabling for radio racks and security systems
• Work directly with customers as the face of the company
• Senior level: program radios and set up the network for radio racks, including BDA/DAS

What Helps You Stand Out

• Motorola, MOTOTRBO, ASTRO 25, P25, Kenwood, Icom, L3Harris
• UHF/VHF, repeaters, antennas, push-to-talk, LMR
• RF, BDA/DAS, Wi-Fi, VoIP, GPS, point-to-point/multipoint
• Basic electronics (12V and low-voltage); Cat 5/Cat 6 copper cabling
• FCC GROL, OSHA 10, CET, Network+, Security+
• Valid driver’s license and a customer-first attitude

Military Radio Experience Is a Bonus

Army, Navy and Marine Corps communications, Navy ET work, and tactical radio or satellite experience translate directly to this role. Veterans and transitioning service members are strongly encouraged to apply.

Benefits

• Overtime eligible, paid per state law
• On-call about one week a month.
• Company truck and gas card; tools provided
• Certification fees covered, plus training and tuition reimbursement
• Annual merit raises and a clear path from Tech I to Tech II to Senior
• Medical (two PPO options), dental and vision, starting the first of the month after you start
• Company-paid life, short- and long-term disability
• 401(k) with company match
• Paid holidays and 2 weeks PTO
• Relocation assistance may be available for the right candidate

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KEYWORDS: Motorola, Kenwood, ICOM, Avigilon, Two-Way Radio, Two Way Radio, 2-Way Radio, GPS, VOIP, WI-FI, BDA/DAS, RF, UHF, VHF, MOTOTRBO, LMR, OSHA 10, FCC GROL, L3Harris, CET, Network+, Security+, P2P, P2MP, PtMP, P25, Astro2