On Call Cow Mascot

On-Call Cow Mascot

RER Enterprises- Chick-fil-A Mall at Wellington Green & Royal Palm Beach

As an On Call Mascot you represent our Chick-fil-A locations in the community by bringing energy, enthusiasm, and fun to events and promotional activities. This role is responsible for engaging with guests of all ages in a positive, upbeat manner to uphold Chick-fil-A values and elevate the guest experience. The On Call Mascot plays an important role in maintaining and strengthening community relationships while upholding brand standards and a level of professionalism.

Perform as the Chick-fil-A cow during scheduled events, community appearances, and in-restaurant promotions

Entertain and engage with guests in a friendly and professional manner

Partner with the Marketing Team to understand and meet brand growth goals for RER

Follow event scripts or direction when required

Uphold the Cow Character standards required by Chick-fil-A Inc.

Maintain clear non-verbal communication with Handlers at all times to ensure safety and security of guests and team members

Assist in setup and breakdown of events as needed

We know that the On Call Mascot is successfully meeting and exceeding role expectations if:

Standards of the brand for Cow Characters are being upheld

Goals are being met for event turnout and sales

CEM scores regarding guest satisfaction are above market during in-store events

Work schedule: On call

Benefits: Flexible schedule, Employee discount, Paid training, Mileage reimbursement