Luxury Guest Experience Manager
HHM Hospitality
HHM Hospitality in New York is seeking a Guest Relations Manager to lead the hotel's guest service culture and oversee the entire guest journey. You will be responsible for ensuring that every guest interaction embodies luxury standards and improving guest satisfaction metrics. With a focus on service recovery, operational collaboration, and performance metrics, the ideal candidate will have significant experience in luxury hotel management. This role requires a flexible schedule and strong leadership to achieve the highest standards of guest experience. #J-18808-Ljbffr HHM Hospitality
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the Luxury Guest Experience Manager in New York, NY vacancy
$90k
Ennismore is looking for a Guest Experience Manager in New York, NY. This full-time role involves delivering an exceptional guest journey, overseeing... ...hospitality standards. The ideal candidate has 3+ years in luxury hotel leadership and a passion for luxury service....LuxuryFull timeFlexible hours- ...service, and respect for nature are so important to us. As a luxury lifestyle hotel brand inspired by nature, we cultivate the... ...difference. We have an opportunity for a service-minded Guest Experience Manager to lead and inspire our great-natured service team. It’s a...LuxuryWork experience placementLive inLocal areaFlexible hours
$90k
...service to delight the most sophisticated guests as they are indulged by the FAENA... ...opening will mark the resurgence of luxury nightlife experiences in New York with dynamic food and beverage... ...Faena New York, the Guest Experience Manager serves as a key leader in delivering...LuxuryFull timeWork experience placementLocal areaFlexible hoursShift workAfternoon shift$86k
...spacious suites all among the largest in the city. Role The Guest Experience Manager provides support and services in accordance with Aman’s... ...in a Front Office or Housekeeping position, preferably in a luxury environment. Graduate of a Hotel School or College Degree...LuxuryWork at officeFlexible hoursNight shiftAfternoon shift$150.45k - $177k
Tiffany & Co is seeking a Director of Client Experience in New York City to lead and elevate the client experience ecosystem at The Landmark... ...services, and team leadership, ensuring a high standard of luxury and service excellence. The ideal candidate will have over 10 years...Luxury$38 per hour
Ennismore is seeking a Guest Experience Controller in New York, NY. This full-time position combines... ...guest journeys. The role involves managing room assignments, coordinating with teams... .... Candidates should have 2-3 years of luxury hospitality experience, proficiency in...LuxuryHourly payFull time- A luxury hotel in New York seeks a Customer Engagement Specialist to elevate guest experiences. This role involves welcoming guests, managing inquiries, and collaborating across departments to ensure seamless service. Ideal candidates have 2-3 years in hospitality and strong...Luxury
$38 per hour
Job Description As a Guest Experience Controller, you will serve as a key point of contact for... ...multitask across departments in a fast-paced luxury environment. This is not a traditional... ...0 an hour. DUTIES AND RESPONSIBILITIES Manage daily room assignment process to ensure...LuxuryHourly payFull timeWork at officeFlexible hoursShift workAfternoon shift- Job Description: Guest Relations Manager Department: Rooms / Guest Experience Reports To: Hotel Manager Position Summary: The Guest Relations Manager leads the... ...that every guest interaction reflects The Manner luxury guest services standards, brand expectations, and...LuxuryFlexible hoursAfternoon shift
$100k - $130k
...access and ownership of exceptional art and luxury objects through auctions, private sales... ...Vice President, Regional Head of Client Experience - Americas is a senior leader... ...focus of the role is developing strong managers who can effectively lead both operations...LuxurySeasonal workLocal areaSotheby's
New York, NY10 hours ago$150k - $170k
...textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women,... .... SCOPE As the Director of Client Experience and Wholesale Women’s Department Store Sales at ETRO, you will be managing the customer experience across all end consumer...LuxuryWork at officeLocal areaEtro Fashion USA
New York, NY29 days ago$8 - $10 per hour
A luxury vacation rental company is seeking a Guest Experience & Sales Support Specialist to assist with guest interactions and administrative workflows. This remote... ...to enhance guest experiences. The role includes managing guest check-ins and supporting sales functions....LuxuryRemote jobHourly pay- Summary The Director of Client Experience leads and elevates the client experience across The... ..., ensuring every touchpoint reflects luxury hospitality and service excellence. This... ...building. Lead hospitality operations, managing hosting, amenities, vendors, and related...LuxuryFlexible hoursAfternoon shift
$250k
We are seeking a visionary and highly strategic Managing Director to serve as the Global Head of Client Experience. This leader will be responsible for defining, architecting... .... This role demands a deep understanding of luxury client expectations, digital innovation, and the...Luxury- Our client is looking for a C ustomer Success Manager to lead and elevate their post-purchase customer experience. They are a rapidly scaling U.S.-based ecommerce brand in the luxury home improvement space, expanding across multiple global marketplaces while building strong...LuxuryFull timeRemote work
$70k - $90k
Customer Success Manager - Launchmetrics | Remote (New York, US) Job Summary Launchmetrics... ...to deliver exceptional customer experiences. Key Job Details Job Title: Customer Success... ...(Extra Credit): Experience in Fashion, Luxury, or Beauty industries Exposure to global...LuxuryRemote jobFull timeHome officeFlexible hours- ...professional communication, and the ability to manage a growing multi-site portfolio. The... ...needs. The ideal candidate will have experience in loss prevention, asset protection,... ...Experience supporting grocery, retail, luxury retail, big-box retail, or other high-volume...LuxuryWork at officeLocal areaFlexible hoursWeekend workAfternoon shiftEarly shift
OPS Security Group
Jersey City, NJ3 days ago - ...Specialist to enhance the online client experience. This in-person role based in New York requires... ...to handle customer inquiries and manage eCommerce operations. The ideal candidate... ...analytical skills, and a passion for luxury fragrances. Join us to shape our customers...Luxury
- We are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and crafting memorable experiences while providing exceptional service. You will be a key point of contact...Flexible hoursShift workNight shiftRotating shift
$80k - $90k
Overview The Guest Experience Manager is responsible for leading and evolving NAYA's end-to-end guest experience strategy across all channels — including digital, in-store, and post-visit engagement. This role builds scalable systems, insights, and processes that elevate...Full time$63.75k - $79.69k
...disability, contact this employer to ask for an accommodation or an alternative application process. Join our team as a Guest Experiences Manager! Great Parks is seeking a qualified professional to manage Guest Experiences facilities for the West Region. This role oversees...Shift work$60k - $65k
...technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an... ...input, ideas, and inspiration. Position Description The Guest Experience Manager will supervise and execute all aspects of the museum floor...Full timeWork at officeWeekend workAfternoon shift- A luxury appliance company in New York seeks a Customer Service Manager to lead their support function, ensuring world-class service for clients. Responsibilities include team leadership, resolving inquiries, and overseeing warranty claims. Ideal candidates have 5+ years...Luxury
$80k - $95k
David Yurman is seeking a Customer Care Manager in Lyndhurst, NJ. This role involves overseeing daily operations of the Customer Contact Center, leading a team, and ensuring customer satisfaction through efficient service delivery. Candidates should have a minimum of 3...Luxury$130k
...they do best. The Hospitality Manager plays a central role in... ...seamless, high-quality workplace experience for executives, staff, and distinguished guests. This individual is responsible... ...and a refined understanding of luxury service standards to consistently...LuxuryWork at officeLocal areaOpensity Solutions
New York, NY3 days ago- A rapidly expanding ecommerce brand in the luxury home improvement space is actively seeking a Customer Success Manager. This senior-level, full-time remote position involves leading the entire customer journey and driving operational improvements. Applicants should have...LuxuryRemote jobFull time
- ...Director for the Americas to drive growth in client engagement. The ideal candidate will have over 10 years of experience in CRM and clienteling, particularly in the luxury sector. The role includes leading regional strategies, fostering client-centric culture, and leveraging...Luxury
$70k - $75k
A leading luxury fashion brand is seeking a Customer Service Coordinator to manage account administration, order processing, and shipping support in a dynamic environment... .... Applicants should have at least 2 years of experience, an associate degree or higher, and advanced...Luxury- Dormont Manufacturing Co in New York is seeking a CRM Manager who will report to the Head of Marketing & Communications. The candidate... ...with commercial teams to ensure a seamless client experience. The position additionally requires strong analytical skills,...Luxury
$80k - $95k
David Yurman is looking for a Training & Quality Manager for our Lyndhurst, NJ location. This role focuses on designing and implementing training programs to enhance the customer care experience. The ideal candidate has at least 3 years of Learning & Development experience...Luxury
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Luxury Guest Experience Manager. Be the first to apply!
Related searches
- guest experience manager New York, NY
- guest relations manager New York, NY
- guest experience specialist New York, NY
- customer experience supervisor New York, NY
- luxury fashion New York, NY
- luxury travel New York, NY
- luxury retail sales New York, NY
- luxury sales New York, NY
- luxury retail part time New York, NY
- luxury retail New York, NY