MGH Thoracic Surgery, Practice Manager

Mass General Brigham Leadership Role

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Receiving general direction from the MGB Sr. Clinical Operations Manager, Thoracic Surgery, provides management for patient care, administrative, and manages the operational aspects of an ambulatory care practice. Works with the physicians and other staff members to ensure a quality-based, customer-oriented flow of work. Drawing on a broad understanding of Hospital and MGB practices and policies, and displaying a high degree of initiative and independent judgment, the incumbent will continually assess and direct a wide range of practice issues, including personnel and financial management, facilities and systems issues, and serving as a practice representative. Requires discretion and judgment to organize priorities, complete tasks and handle confidential information.

Essential Functions

Oversees the day-to-day administrative performance of secretarial and clinical support staff and manages staff schedules.

-Evaluates daily staffing needs and coordinates replacement of staff.

-Performs hiring, orientation, and evaluation of staff.

-Administers corrective action if appropriate.

-Assists in the career development of practice employees through ongoing coaching, counseling, and training.

-Ensures that all mandatory training is completed by staff and that HIPAA policies and procedures are adhered to by staff.

-Evaluates, develops, and implements administrative systems and procedures designed to maximize practice operations. Regularly evaluates and analyzes practice performance metrics to ensure optimal outcomes.

-Collaborates with practice leaders on the preparation of the practice's annual budgets.

-Oversees the department's payroll, including the resolution of payroll issues. Monitors patient billing activity to ensure compliance with revenue procedures.

Entry-Level Manager Role.

EducationBachelor's Degree Related Field of Study requiredCan this role accept experience in lieu of a degree?Yes

Licenses and CredentialsExperienceSupervisory experience 5-7 years required and Experience working in a healthcare environment 5-7 years requiredKnowledge, Skills and Abilities- Strong understanding of Microsoft Office, including Excel.- Strong communication and organizational skills.- Strong and proven leadership skills.- Ability to work with staff of all levels.- Excellent time management skills.- Strong analytical and math skills.- Knowledge of Accounting Principles, physician billing, and revenue cycle management.- Ability to adapt to multiple and rapidly changing priorities and deadlines.

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

55 Fruit Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$65,998.40 - $96,033.60/Annual

Grade

7

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1300 Massachusetts General Physicians Organization, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io.