Insurance Collector III

: ORGANIZATIONAL COMMITMENT A strong commitment to the University Health mission to improve the good health of the community through high quality compassionate patient care, innovation, education and discovery. Supports the strategic vision and values of the organization. A devotion to patient care, always attentive, kind and helpful without exception and wise in the use of University Health resources. A personal commitment to treat all University Health customers with courtesy, dignity, respect and professionalism and adherence to the University Health Commitment to Service Excellence behaviors and standards. POSITION SUMMARY/RESPONSIBILITIES

The Insurance Collector III is responsible for performing insurance follow-up on denied patient accounts which includes reviewing payer websites and performing phone calls to establish payment or denial timelines. Contact the payer to review denied or appealed claims to secure payment. Independently interact with federal, state, third party payers, agencies and outside related vendors. Experience with payer contracts, appeals process and resolution. Experience with UB Billing forms required.

EDUCATION/EXPERIENCE

High School graduate or equivalent is required. A combined minimum of (3-5) years' experience in hospital or physician billing, administration, collections and/or auditing is required. Must have knowledge of Texas Medicaid, Medicare, Commercial insurance programs. Must possess strong interpersonal and communications skills.

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