HVAC Install Manager

Job Description

Job Description

About Degree Heating & Cooling

For more than 30 years, Degree Heating & Cooling has built a reputation for delivering exceptional residential HVAC service throughout the Glastonbury, CT, area. Our success comes from investing in great people, delivering outstanding customer experiences, and creating a culture where our employees can build long-term careers.

The Role:

The Install Manager is the linchpin in orchestrating and optimizing HVAC installations from sale to successful completion. The Manager ensures the development and performance of the installers and is ultimately responsible for driving completed revenue for HVAC replacement projects. He works and coordinates with Outside Project Managers, Inside Sales Representatives, and the Install Coordinator to meticulously plan and execute each installation.

Duties & Responsibilities:

• Plan and Execute HVAC Installations
• Receive sales data from Project Managers and plan system design, materials, and labor for residential HVAC installations.
• Work with the Install Coordinator to order, receive, and stage install components
• Ensure installations are finished on schedule, within budget, and to all relevant safety, code, and quality standards
• Communicate with clients to resolve installation issues and complaints
• Technician Supervision Development
• Hold bi-weekly 1:1's with installers to give/receive feedback and provide individualized coaching and goal-setting assistance; work to turn every Helper into a Lead
• Conduct regular meetings in coordination with vendor trainers to continually improve technician skills and quality of installations
• Create and enforce processes for installers to follow before, during, and after installations
• Labor Management
• Recruit, interview, hire, and train installers in conjunction with the General Manager to meet budget
• Submit/review payroll for installers to accounting weekly
• Actively manage install department labor to fall within 5-8% of department revenue
• Manage installations to keep recall rate below 5%
• Assign installers to jobs based on technical competence and productivity to create high-performing crews
• Communicate capacity to the Sales Department daily in conjunction with the Install Coordinator

Duties & Responsibilities:

• 5+ years of experience Installing HVAC systems
• 2+ years of management experience
• Boiler knowledge preferred but not required
• Knowledge of ServiceTitan a plus
• Strong organization and attention to detail skills
• Excellent written and verbal communication skills
• Valid driver's license

Benefits and Perks:

At Degree Heating & Cooling, we believe our employees deserve the same level of care that we provide our customers. That's why we invest in our people with industry-leading benefits, professional development, and opportunities for long-term career growth.

• Competitive compensation
• Comprehensive Medical, Dental & Vision plans, including 100% employer-paid medical plan options
• 401(k) with up to a 3.5% company match
• 100% company-paid Life Insurance, Short-Term Disability, and Long-Term Disability
• Flexible Spending Accounts (Health & Dependent Care)
• Three weeks of PTO
• Six paid company holidays
• Paid parental leave
• Ongoing leadership, technical, and professional development
• Clear career advancement opportunities within a growing organization

Degree Heating & Cooling is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.