Principal, Client Leadership (Retail)

Job Description The Director, Retail Data Solutions serves as a senior partner for our Retail clients, driving revenue growth through consultative sales and strategic account management. You will manage a portfolio of approximately 21 accounts totaling about $3M in revenue. You will lead all aspects of complex sales processes with multiple parties. You will collaborate across Epsilon’s Data Strategy, Product, Legal, and Delivery teams to deliver high-value, omni-channel solutions. The Director, Retail Data Solutions will report to the Vice President, Client Growth and requires close partnership with senior-level stakeholders across client Marketing, Digital, Analytics, and C‑Suite teams, alongside daily collaboration with internal product, tech, and digital strategy experts to ensure seamless execution. The Principal, Client Leadership is a compelling role that offers high visibility and direct impact within our Retail vertical. You will play a vital role in Epsilon’s growth by evolving client relationships from single-solution engagements into comprehensive, multi-year partnerships. This role is an outstanding chance to work at the intersection of complex problem-solving and client leadership, perfectly aligning with Epsilon’s commitment to delivering value‑based, client‑centric results. Responsibilities Lead and expand ~21 retail accounts, driving new revenue through renewals and cross‑selling data, identity, and analytics solutions. Serve as the executive point‑of‑contact for C‑Suite and marketing leaders, driving discovery, proposals, and contract negotiations. Translate Data into Value: Master executive‑level storytelling to present value‑based recommendations that directly impact client business goals. Act as the internal lead, partnering with Legal, Product, and Delivery teams to manage data compliance, modeling approvals, and complex service execution. Influence the future of the Retail vertical by contributing to quarterly and annual business plans and providing market feedback to leadership. Sharpen Your Sales Expertise: Advance your career by managing long, multi‑stakeholder sales cycles and gaining deep technical proficiency in Epsilon’s internal operations. Qualifications What you’ll bring with you: 8–15 years of enterprise sales experience in data, digital marketing, identity, analytics, or MarTech, with a consistent track record of exceeding revenue targets. A deep understanding of the retail ecosystem (brick‑and‑mortar and e‑commerce) to assess risks, identify growth, and align our solutions with client objectives. A demonstrated ability to “speak data,” translating complex assets like identity and analytics into clear, actionable client recommendations. Experience managing long, multi‑stakeholder sales cycles while coordinating seamlessly across internal delivery and compliance teams. Expertise in multi‑channel strategies (digital, TV, and digital‑at‑home) and their role in a cohesive marketing ecosystem. Why you might stand out: Deep, hands‑on experience navigating the outstanding demands of Retail and Consumer client portfolios. Advanced familiarity with the “Epsilon tech stack” and related market tools: data licensing, identity resolution, programmatic activation, clean rooms, or advanced predictive analytics. A proven track record of orchestrating complex cross‑functional wins, specifically involving data compliance, modeling approvals, and account reviews. Proficiency in executive‑level storytelling and account management using Salesforce, with the ability to maintain rigorous pipeline and forecast accuracy. A “seller‑plus” approach, you don't just manage accounts; you actively diagnose client difficulties and map them to high‑growth, multi‑year strategic Compensation Compensation Range: USD $108,000.00 – USD $162,000.00/Annually. This role may also be eligible for bonus or incentive compensation. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Benefits Time to Recharge: Flexible time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well‑Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms. Equal Opportunity Employer Epsilon is an Equal Opportunity Employer. Epsilon’s policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to View email address on click.appcast.io to request an accommodation. #J-18808-Ljbffr UNAVAILABLE