Senior Station Manager

Job ID: 10448443 | Amazon.com Services LLC Candidate must be open to any location within a 50-mile radius. Job Responsibilities Overall safety, quality, performance, customer experience and people development for all delivery station operations. Drive vision for the station team and create quality initiatives, process change initiatives and other lean initiatives to enable the functional area and ultimately the DS to meet and exceed the business plan. Problem‑solve closing gaps between performance and goals. Set and clarify requirements and expectations for Operations, Area and Shift Managers; measure performance, provide feedback, hold Ops Managers accountable for their performance and that of their departments. Manage an environment concerning the delivery of Amazon orders directly to customers on a 24/7 basis. Manage day‑to‑day relationships with multiple Delivery Service Providers (DSPs). Present operational metrics regularly to the senior leadership team. Hire and develop top talent; create and implement a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement. Leverage Operations, Area and Shift Managers by sourcing and nurturing ideas, and rolling them into improvement plans for the functional area. Cultivate strong culture and engagement throughout all levels of the delivery station team. Take proactive steps to ensure best practices are shared across all departments, shifts and among the network. Work with key business partners such as Transport & Sortation, DSP Management, Finance, Loss Prevention, IT, HR, ACES and Engineering to build and secure support and resources for projects and initiatives in their area, and provide needed support and resources for other staff initiatives. Basic Qualifications Bachelor's degree or equivalent. 7+ years of direct management experience, including salaried, hourly and agency workforce, in logistics, fulfillment, last‑mile manufacturing, engineering, production or distribution. Track record of delivering performance and financial results in high‑pressure environments. Experience with performance metrics, process improvement and lean techniques. Experience with the full lifecycle of staffing, including interviewing, hiring, performance management, promotions and terminations. Strong analytical capability; track record of digging into data and finding solutions for operational problems. Excellent communication skills (including local language and English, written and verbal). Experience managing third‑party resources on a regional/national scale. Experience managing contingent workforce in a business with peak seasons. Flexible to work a variety of hours as business demands, including overnight, weekends and holidays. Preferred Qualifications Degree in Engineering, Operations or related field and MBA preferred. Experience in a startup environment. Ability to handle changing priorities and use good judgment in stressful situations. Interest in long‑term career development. Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. Salary ranges are as follows: USA, TX, Arlington: $135,000.00 – $182,700.00 USD annually USA, TX, Dallas: $135,000.00 – $182,700.00 USD annually USA, TX, Fort Worth: $135,000.00 – $182,700.00 USD annually Base salary will be determined based on experience, qualifications and location. Compensation includes sign‑on payments, restricted stock units (RSUs), and a comprehensive benefits package (health insurance, 401(k) matching, paid time off, parental leave, etc.). Learn more about our benefits at #J-18808-Ljbffr