Teller - Full-Time

Members 1st Team OpportunityWhen you join the Members 1st team, you become part of something much bigger than a credit union. You become part of our faM1ly—a tight-knit bunch with big dreams and even bigger values. It is an exciting time for us as we continue to grow, and we hope that you will choose to grow along with us. Wanting the absolute best for our associates means more than just competitive pay. It means fantastic healthcare, paid benefits, opportunities for professional advancement and work-life balance - and best of all, a place where you are accepted and respected for your individuality.Teller Position ResponsibilitiesThe purpose of the Teller position is to provide accurate and efficient processing of members' financial transactions to ensure high levels of member satisfaction and to maintain accurate record keeping of member accounts. This role contributes to sales goal attainment for department and organization goals, primarily by identifying members' product and service needs. Learned established processes and procedures provide a prescribed list of solutions for any member issues encountered. With no budgetary responsibilities, this role provides banking services, facilitates member transactions, promotes Members 1st and its services/customer service and supports general branch office operations and processing. This position has moderate supervision of work and conducts various member account transactions, educates members on Credit Union products and Services, performs balancing procedures and end of day procedures.Skills:Decision making requires the ability to choose from options outlined in established proceduresNormal courtesy and tactGood communication and interpersonal skillsThorough knowledge of credit union products, services, policies and proceduresFamiliarity with PCs and applicable softwarePreferences:NoneCore competencies:Effective knowledgeAccountability and self-managementTeamwork and leadershipCommunicationInnovation and problem-solvingWorking conditions/physical demands:Ability to communicate effectively in English, both orally and in writingAbility to receive information and hear sounds at normal speaking levels under normal conditions in the branchVisually able to perform activities such as preparing and analyzing data and figures, viewing a computer terminal, and extensive readingSufficient manual skill for operation of PC keyboard and other standard office equipment.Ability to stand or sit for extended time periodsAbility to work extended evening and weekend hours and to travel to other locations to provide extended hours coverageAbility to exert minimum amounts of force occasionally to lift, carry, push, pull or move objectsQualificationsRequirements to be considered for Teller I Level: 0-1 year of progressive retail financial or customer service experience. Requirements to be considered for Teller III Level: Minimum of 3 years of retail banking or credit union experience including cash handling, customer service experience, and an understanding of financial services regulatory policies and compliance. Minimum of 2 years of financial experience identifying and promoting products and services to meet member/customer needs.Does this position require a valid Drivers License? NoEducation Level: General and business knowledge equivalent to a high school diplomaAbout UsAt Members 1st, we look for individuals who will show up as their whole self because we value diversity, inclusion, and belonging, as well as people who believe in the philosophy of WE> me. To be sure you align with our company mission, vision, values and culture reference the information below.Company Culture is at Our CoreIf there is one concept, we want you to understand about us, it is this. WE. It is a simple little word but means everything here. We think as one. One faM1ly. One community. One place where everyone belongs. Everything we do is in the best interest of all of us.What WE BelieveOur Missions: WE serve our members, associates, and communities through support, empowerment, and meaningful relationships.Our Vision: WE are growing our faM1ly by delivering everything they need to live well financially, through all life's moments and milestones.Our Values: WE deliver unparalleled experiences through a culture of WE. WE > me. WE are servant leaders- at work and in the communities we serve. WE are financially safe and sound stewards of members dollars. WE are faM1ly.Join a company that grows with you – personally and professionallyEqual Opportunity EmployerMembers 1st provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Compensation OverviewWe are excited to offer a competitive salary for this position. This figure serves as the entry point in our salary range, and there is potential for the actual salary to be higher based on a variety of factors, such as your experience, skills, education, and location. We believe in recognizing and rewarding talent, so our compensation packages are thoughtfully designed to reflect the unique qualifications and contributions of each candidate.The minimum salary for this position is: $17.50+/hr