Data Center Operation Engineer

Job Description

Data Center Operations Engineer

Location:-Marble, NC, Quincy, WA ,Lynnwood, MA, Lowell, MA ,Dalton, GA ,Caledonia, MI,Afton, TX

Position Title: Data Center Operations Engineer

Experience: Relevant experience in Data Center Operations, Infrastructure Support, or IT Hardware Management

Job Summary: We are seeking a highly motivated Data Center Operations Engineer to support and maintain critical data center infrastructure. The ideal candidate will be responsible for ensuring high availability, reliability, and performance of server, networking, and hardware systems while providing technical support and operational excellence across data center environments.

Key Responsibilities:

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• Maintain data center operations to ensure maximum service availability, reliability, and operational efficiency.
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• Perform hardware installation, configuration, troubleshooting, diagnostics, and repair activities for servers, storage, and network equipment.
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• Conduct root cause analysis (RCA) of hardware and software failures and implement corrective actions.
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• Provide technical support and guidance to data center operations teams and stakeholders.
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• Develop, maintain, and enhance operational documentation, procedures, and knowledge base articles.
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• Create and maintain scripts and automation solutions for server and network hardware updates and maintenance activities.
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• Manage and maintain accurate inventory records of data center equipment, spare parts, and assets.
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• Assemble, rack, stack, cable, and install data center equipment following operational standards.
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• Perform preventive and corrective maintenance on testing tools and data center support equipment.
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• Deliver technical training and knowledge transfer sessions to internal teams.
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• Collaborate with engineering, networking, and infrastructure teams to support deployment and operational initiatives.
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• Support incident response activities and participate in on-call rotations.
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• Respond to on-site equipment failures, critical incidents, or emergencies within 60 minutes while assigned to scheduled on-call support.
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• Travel up to 10% as required to support operations at other data center locations.
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Required Skills & Qualifications:

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• Strong knowledge of data center operations, server hardware, networking equipment, and infrastructure management.
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• Experience with hardware diagnostics, troubleshooting, and failure analysis.
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• Understanding of networking concepts including switches, routers, cabling, and network connectivity.
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• Experience with scripting and automation tools (PowerShell, Python, Bash, or similar).
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• Knowledge of inventory management and asset tracking processes.
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• Ability to develop technical documentation and standard operating procedures (SOPs).
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• Strong analytical, problem-solving, and communication skills.
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• Ability to work in a fast-paced, mission-critical environment and participate in on-call support.
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Preferred Qualifications:

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• Experience working in enterprise or hyperscale data centers.
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• Familiarity with server platforms, storage technologies, and network infrastructure.
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• Certifications such as CompTIA Server+, Network+, CCNA, Data Center certifications, or equivalent
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