District Manager - North Charlotte

About the Company Ally Waste is a fast-growing, nationally recognized premium valet trash and recycling provider with over 10 years of experience. Driven by its core values of family, integrity, grit, elevate, and no-jerks, Ally Waste provides some of the highest quality service around. With industry-leading technology, Ally Waste partners with property managers to provide residents with an elevated living experience. Job Description District Managers are responsible for managing the total service delivery for up to 25 apartment communities and providing direction and oversight for 15–25 Service Valets within the assigned district. They ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for service delivery on assigned properties. Responsibilities Daily Operations Manage service delivery for up to 25 apartment communities and provide direction and oversight for approximately 15–25 part-time Service Valets within the assigned district. Recruit, hire, and onboard Service Valets. Provide on‑call support to Service Valets and communities in the morning (approximately 8:30 am–12:30 pm) and in the evening (approximately 7 pm–11 pm). Ensure daily/nightly completion of resident doorstep trash/recycle pick‑up for assigned properties. Inspect properties regularly for resident and Service Valet compliance. Customer Retention Makes informed decisions with consideration of customer/associate impact. Applies critical thinking skills to forecast, solve problems, and drive results, ensuring maximum quality of service. Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns. Organizational Activities Comply with, promote, and train on all safety policies and procedures. Report all safety incidents in a thorough and timely manner. Ensure daily delivery of Valet Reports to designated property staff members. Keep timely/accurate customer, associate, and operational records. Discuss associate's development needs and facilitate appropriate support, coaching, and training opportunities. Service/Support New community launches, including container distributions. Drive to inventory warehouse when needed for supplies (personal protective equipment, containers, brochures, etc.). Drive to properties within the assigned district/region up to 50% of the workday. Benefits Salary: $50,000–$60,000 per year. Health insurance (medical, dental, life, vision, disability, and pet). 401(k). PTO. Company vehicle and gas card. Shift and Schedule Sunday through Thursday. Split schedule: Morning 8:30 am–12:30 pm; Evening 7:00 pm–11:00 pm. #J-18808-Ljbffr