Veterinary Receptionist

About PawMed Veterinary Urgent Care If you are looking for a unique opportunity to provide essential medical care while bypassing the traditional emergency room bottleneck, PawMed Veterinary Urgent Care in Charleston, SC, is your next destination. Since 2020, we have specialized in offering convenient, necessary care quickly, seven days a week, serving the Charleston and Summerville communities. Our commitment to exceptional service and high-quality medicine has earned us a strong reputation, evidenced by our excellent 4.5-star Google rating. We invite you to join a compassionate and professional team dedicated to helping pets when they need it most. We believe that supporting our teammates is crucial to providing excellent patient care. As part of a dedicated network of hospitals, you are guaranteed access to a strong culture of continuous education and professional development. We want you to succeed, and we have programs in place designed to help every teammate reach their highest potential, whether you aspire to become a credentialed technician or move into a leadership role. You will be fully supported by experienced colleagues, including access to internal specialty consultations, ensuring you always have the resources you need to deliver your best work. At PawMed, you will focus on high-quality small animal urgent care, specializing in those time-sensitive cases that don't require 24/7 ER hospitalization but demand immediate attention. You will be practicing comprehensive medicine alongside an experienced team of veterinarians, some of whom transitioned from demanding emergency room environments to create this essential service. While our focus is urgent care, we prioritize education and advanced capabilities. You will benefit from collaborative decision-making and have consistent opportunities to utilize internal consulting resources to ensure every patient receives top-tier, evidence-based care. Working in Charleston, SC, means enjoying one of the South's most vibrant and sought-after communities. Known for its rich history, iconic coastal architecture, and world-class culinary scene, Charleston offers a unique lifestyle blending professional opportunity with exceptional quality of life. Whether you prefer relaxing on nearby beaches, exploring historic districts, or enjoying the lively arts and culture, you will find a welcoming community ready to embrace you. We also serve the nearby Summerville community, providing you access to diverse residential areas and everything the Lowcountry has to offer. Your Impact as a Receptionist Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care. Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently. Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible. Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own. What You'll Bring to the Team A passion for providing excellent customer service and a genuine love for animals. Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude. Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment. A collaborative, team-first mindset and the ability to work both independently and with direction. Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required. How You're Supported As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked. Competitive Compensation A competitive hourly rate or salary based on your experience and role. Health & Wellbeing We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates. Financial Security Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage. Commitment to Growth We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs. The Power of a Network Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices. Valuable Perks Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc. About Mission Pet Health Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com. Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care. Reasonable Accommodations Applicants with disabilities may be entitled to reasonable accommodation. Please contact View email address on click.appcast.io with your request and contact information. EEO Statement Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Mission Pet Health