Project Sales Specialist

Job Description

Job Description

Company Description:

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

Specialties:

As an Emerson Impact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Process Control & Safety Systems
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Reliability Solutions & Services
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Duties and Responsibilities:

• Manage the preparation of proposals and quotes for EPC Isolation Valve business units, including valve sizing, selection, delivery and pricing to facilitate product sales.
• Interact with customers on a day-to-day basis, primarily by phone and email, providing technical, commercial and general sales support.
• Evaluate RFQ’s for technical, commercial, documentation, and logistical requirements to ensure proposed solutions meet customer requirements.
• Evaluate customer requirements identifying opportunities for expansion of product supply scope.
• Manage workload and engage available internal and external resources as required to meet customer-imposed deadlines.
• Manage change of customer requirements to quotations and active orders reducing non-conformance while driving customer satisfaction.
• Proactively follow up with customers on quotations achieving a high rate of conversion to orders and ensuring customer satisfaction.
• Organize and participate in pre-award and post-award meetings to ensure clear communication of customer requirements and expectations to other employees and principals.
• Direct Project Coordinator and Pricing Analyst in post award activities as required to ensure customer expectations are exceeded and drive customer satisfaction.
• Develop and maintain a high level of technical proficiency with products in Isolation Valve business units.
• Develop and maintain a high level of proficiency with internal business systems and valves sizing tools provided by principal manufacturers.
• Develop and maintain awareness of all products and services provided by Puffer-Sweiven to identify opportunities to expand the scope of supply in a project.
• Assist Outside Sales in achieving the Strategic Goals of assigned accounts.
• Evaluate and suggest improvements to team processes and tools that will improve efficiency and increase customer dependency.

QUALIFICATIONS

Education/Knowledge/Experience

• BS/BA degree preferred or combination of applicable education and experience.
• Experience in or technical knowledge of Isolation Valves. Relevant experience in industrial process industries.
• 3-5 years as an inside sales representative or equivalent in a technical sales environment.
• Solid written and verbal communication skills.
• Strong PC proficiency including MS Office, Valve sizing tools and methodology, internal business systems, and internet.

COMPETENCIES:

• Exceptional organizational skills with the ability to manage multiple complex projects simultaneously while maintaining accuracy and meeting deadlines.
• Proven ability to prioritize tasks effectively in a fast-paced, deadline-driven environment.
• Strong time management and planning capabilities to ensure seamless execution of project deliverables from quotation through post-award support.
• Ability to track and coordinate multiple moving parts across departments, ensuring alignment with customer expectations and internal goals.
• Strong customer service skills including the ability to develop rapport and trust with customers and other employees.
• Proactive problem-solving skills with a focus on continuous improvement and operational efficiency.
• Demonstrated attention to detail.
• High ethical standards in dealing with customers, principals, and employees.