Dunkin Closing Shift Team Member

Night Shift Team Leader / Store CloserWe are looking for a Night Shift Team Leader / Store Closer to prepare and serve hot and cold beverages, including various types of coffee and tea. Team Member responsibilities include educating customers on our menu, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and knowledge of how brewing equipment operates. You should be able to work various shifts. Note: this position's compensation includes salary and tips. Ultimately, you'll ensure an excellent experience for our guests.ResponsibilitiesGreet customers as they enterTake orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)Prepare beverages following recipesServe beverages and prepared food, like donuts, muffins and bake goodsReceive and process payments (cash and credit cards)Keep the service area clean and maintainedMaintain stockCheck if brewing equipment operates properly and report any maintenance needsComply with health and safety regulationsCommunicate customer feedback to managers and recommend new menu itemsSkillsPrevious work experience as a Barista or Waiter/WaitressKnowledge of sanitation regulationsFlexibility to work various shiftsBasic math skillsExcellent communication skills