Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
I opened my agency in 2017 and currently lead a team of 10. Before becoming an agent, I built my career with Enterprise Rent-A-Car, where I developed a strong foundation in leadership, customer service, and performance-driven culture. I earned my finance degree from the University of South Alabama, and outside of work I’m married, a proud father of three, and enjoy staying active through golf, tennis, fitness, and travel.

Giving back is important to me and our team. We proudly support the American Cancer Society and stay involved with multiple charitable organizations in our community. For our team, we offer a Simple IRA, PTO, license reimbursement, Casual Fridays, work-life balance, free snacks and drinks, team lunches and outings, annual bonuses, and opportunities to earn trips.

Our office culture is competitive, supportive, and team-first. We believe in putting the team above self while still encouraging independence, ownership, and growth. I’m looking for driven, competitive go-getters with strong communication skills, high emotional intelligence, and a mindset that values both results and relationships.

If you’re motivated, accountable, and thrive in a collaborative environment, this is a place where you can build a long-term career.

ROLE DESCRIPTION:
Jason Graham - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

 
RESPONSIBILITIES:  

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:  

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.