Customer Service Representative
Express Employment Professionals Defunct
Job Full Description JOB DESCRIPTION
#3288OS Brunswick, GA
3288
256 Scranton Connector
Suite 106
Brunswick, GA 31525
- Responsible for answering customer calls in a timely and professional manner.
- Identify and assess customer needs to generate soltuions that exceed expectations.
- Respond to customers with accurate and complete information by using system tools and resources.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Repsond to customers for inventory quesitons, quotes, and product availability.
- Manage customer complaints to provide situationally based solutions within the time limits and complete follow ups to ensure resolution and satisfaction.
- Properly document all customer interactions.
- Other duties as assigned.
- High school diploma or GED.
- 1-3 years of proven customer service experience.
- Strong phone contact handling skills and active listening capability.
- Familiarity with CRM systems and practices.
#3288OS Brunswick, GA
3288
256 Scranton Connector
Suite 106
Brunswick, GA 31525
Vacancy posted more than 2 months ago
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