Regional Manager

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Hand & Stone Massage and Facial Spa is seeking a results-driven Regional Director to lead multiple spa locations throughout the Charlotte Metro area.

This role is ideal for an experienced leader who thrives on developing teams, driving sales performance, and creating exceptional client experiences. The Regional Director partners closely with General Managers to build strong cultures, achieve business goals, and develop future leaders.

Your Region

• 5 spa locations across North Carolina
• Annual revenue responsibility of $5M$7M

What We Offer

• Competitive salary plus performance-based bonus
• Medical, Dental, Vision, Life, and Supplemental Insurance
• 401(k) with company match
• Employee discounts
• Career growth opportunities within a growing organization
• Supportive, people-first culture

What You'll Do

• Lead, coach, and develop General Managers and spa leadership teams
• Drive sales growth, membership performance, and profitability across the region
• Maintain accountability for regional KPIs and overall business performance
• Recruit, hire, and develop top talent
• Ensure a consistent, world-class client experience across all locations
• Partner with leaders to optimize staffing, productivity, and operational excellence
• Execute marketing, community outreach, and business development initiatives
• Support new spa openings, acquisitions, and integration efforts
• Oversee reporting, payroll, inventory, and operational expenses

What We're Looking For

• 35+ years of leadership experience (multi-unit leadership strongly preferred)
• Proven success driving sales and operational performance
• Strong coaching, communication, and leadership skills
• Ability to manage multiple priorities in a fast-paced environment
• Strong business acumen and problem-solving abilities
• Experience in spa, wellness, retail, hospitality, fitness, or membership-based businesses is a plus
• Willingness to travel regularly throughout the region

If you're passionate about developing people, building high-performing teams, and delivering results, we'd love to hear from you.