Manager - Data Platforms

Manager Of Data Platforms

TruHome Solutions is seeking a hands-on, technically strong Manager of Data Platforms to lead the foundation that powers our data and analytics capabilities. TruHome provides mortgage origination and servicing solutions to credit unions across the country, and data is central to how we serve our clients. Our platforms power outbound data feeds, operational and analytical reporting, and the insights our internal teams and credit union clients rely on every day.

This role manages a small team and is responsible for both the Data Platform (including the data warehouse, integration pipelines, and a future cloud data platform) and the BI Platform built on Power BI. The manager will run and stabilize the existing SQL Server-based environment while playing a lead role in standing up a new cloud data platform on Databricks and Azure, maturing Power BI as the enterprise BI standard, and expanding both platforms to support additional business areas.

The ideal candidate is a player-coach with depth across data engineering and BI platforms, equally effective leading a team, partnering with business stakeholders, and managing day-to-day delivery. They should be a quick business learner who can navigate the nuances of mortgage origination and servicing and communicate clearly with both technical and non-technical audiences.

Duties & Responsibilities

• Lead and develop a small team responsible for the Data and BI Platforms; foster a culture of technical excellence, accountability, and continuous learning.
• Own day-to-day operations of the SQL Server data warehouse, ETL/ELT pipelines, and outbound data feeds to member credit unions; ensure reliability, accuracy, and timely delivery.
• Own and mature the BI platform end-to-end, including Power BI environment administration, semantic model and dataset standards, workspace and capacity governance, report performance, and operational/paginated reporting. Expand its footprint and self-service adoption across TruHome business areas.
• Help shape and execute on the data and analytics strategy for TruHome, including the design and stand-up of a new cloud data platform on Databricks and Azure.
• Drive maturity of the enterprise data warehouse by improving data integration, modeling, quality, and documentation, so it can serve as a trusted source for outbound feeds, reporting, and future analytical use cases.
• Embrace and apply AI capabilities, including AI-assisted development, natural-language analytics (e.g., Databricks Genie), and AI features within the BI platform, to accelerate team productivity and improve data accessibility for business users.
• Manage the intake, prioritization, and delivery of platform work using Agile/Scrum practices.
• Serve as a trusted partner to TruHome business leaders and credit union clients. Translate business needs into platform capabilities, communicate progress and tradeoffs clearly, and build credibility through reliable delivery.
• Support onboarding of new credit union clients by leading the build-out of outbound data pipelines required to integrate with their core and other downstream systems.
• Support data governance, security, privacy, and regulatory compliance requirements relevant to mortgage servicing and credit union data, partnering with risk, compliance, and information security teams.
• Manage select vendor relationships and assist with budget planning for tools, licenses, and contractors across the data and BI platforms.

Education and Experience Requirements

Required Knowledge, Skills and Abilities

Community America Credit Union