Token Resource Administrator

Koniag IT Systems, LLC a Koniag Government Services company, is seeking an Token Resource Administrator with a TS/SCI security clearance to support KITS and our government customer at Langley AFB, VA. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Token / Resource Administrator manages the complete lifecycle of AI and RPA resource allocation across Air Combat Command. Operates the Ask Sage, Token and License Management System (TLMS), enforces training-before-access requirements at the system level, track utilization across ACC Directorates and 32+ wings, conducts compliance audits, and provides ACC leadership with near real-time visibility into resource distribution and accountability. This is a high-volume, structured, mission-critical function. Manages hundreds of token activations, reallocations, and renewals across multiple platforms and classification levels. Prevents unauthorized access through automated compliance gates. Produces the monthly reconciliation reports that prove every allocated resource is tied to a trained, authorized user. This position is on-site at Joint Base Langley-Eustis to enable direct daily coordination with the Deputy PM/Organizational Change Management (OCM) Lead on compliance reporting and with the Data Analyst on utilization dashboard accuracy. Essential Job Functions: Token and License Lifecycle Management: Manage the complete lifecycle of AI and RPA tokens and licenses across all contracted and licensed platforms including AskSage and other DoD-approved tools Process token activation requests for new users across NIPRNet, SIPRNet, and AFSCI environments Verify training completion, assessment passage, and ethics/security acknowledgment before activating any token or license Track token expirations and coordinate renewals with wing POCs and users Process token reallocations when users separate, PCS, or no longer require access Manage license pool inventory and coordinate procurement requests when additional capacity is needed TLMS Operation and Training-Before-Access Enforcement: Operate the Ask-Sage Token and License Management System (TLMS) integrated with the Program Management Artifacts Dashboard Enforce the training-before-access gate at the system level: no token activation without verified training completion records Maintain the automated linkage between training completion data (from LMS) and token activation eligibility Prevent manual workarounds or exceptions unless explicitly approved by the COR in writing Produce auditable records for every allocation decision documenting training compliance, approval authority, and activation date Utilization Reporting and Analytics: Track token and license utilization rates by wing, directorate, and user population Generate utilization trend reports identifying underused allocations suitable for reallocation Flag inactive tokens (no usage for 30+ days) for review and potential deactivation Coordinate with wing POCs on reallocation decisions for inactive or underutilized resources Provide utilization data feeds to the Data Analyst for integration into the live Performance Dashboard Support cost-sharing models across participating wings with transparent utilization and allocation data Monthly Reconciliation and Exception Reporting: Conduct monthly reconciliation of all active tokens and licenses against authorized user rosters Verify that every active allocation corresponds to a trained, authorized user with current access requirements Identify and document exceptions: expired training, separated users still holding tokens, unauthorized access grants Coordinate exception resolution with wing POCs, functional leads, and the PM Submit monthly reconciliation reports to the COR by the 5th business day of each month documenting allocation accuracy and any corrective actions taken Compliance Audits and Resource-Training Linkage Reporting: Conduct quarterly compliance audits verifying that 100% of token holders have completed required training and maintain current certifications Generate the resource-training linkage report documenting the enforced connection between training completion and access grants Support Government audits, security reviews, and QASP surveillance activities with complete allocation and compliance documentation Maintain audit-ready records structured for rapid retrieval and review Coordination and Stakeholder Communication: Coordinate daily with the Deputy PM/Change Management Lead on training compliance status and adoption metrics Coordinate daily with the Data Analyst to ensure TLMS data feeds align with dashboard utilization reporting Serve as the primary POC for wing-level resource administrators and training coordinators on token allocation procedures Respond to user inquiries about token status, activation timelines, and training requirements within 4 business hours Escalate policy questions, exception requests, and allocation disputes to the PM within 1 business day. Work Environment and Physical Demands: Location and Environment: Primary Work Location:Joint Base Langley-Eustis (JBLE), Virginia Classified Facilities:Regular work in Sensitive Compartmented Information Facilities (SCIFs) and secure spaces Workspace:Government-provided office space in secure facility; access to NIPRNet, SIPRNet, and collaboration tools Classified Work:Regular access to classified environments (SIPRNet, AFSCI)requiredfor coordination and stakeholder engagement In-person presence at JBLE during normal duty hours (0800–1700 EST, Monday–Friday, excluding federal holidays). No Travel at this time; however, subject to change as required to support AI/RPA adoption activities, coordinated through ACC A3. Work in both classified and unclassified environments; ability to operate in SCIFs and meet all physical security requirements. Ability to sit, stand, and use computers for extended periods; ability to lift and transport training materials and equipment as needed. Schedule and Availability: Core Hours:0800-1700 EST, Monday-Friday), with occasional extended hours to meet mission deadlines or support operational events Flexibility:Occasional early morning or evening meetings to accommodate A589 schedules across time zones Telework:No telework eligibility for unclassified administrative tasks; all classified work must be performed on-site in approved facilities Security Environment: Work with classified information up to Top Secret/SCI level Compliance with OPSEC, CUI handling, and classification protocols Subject to security inspections, audits, and continuous evaluation Adherence to base access, badge, and facility security requirements Minimum Qualifications, Certifications, and Platform Credentials: Required Qualifications: Security Clearance: Minimum Active TS/SCI clearance required. Active TS/SCI clearancethat is current and in-scope or classified environment assignment. Experience: 3+ years of enterprise license, subscription, or entitlement management experience in federal government environments Proven track record managing high-volume access provisioning with compliance gate enforcement Familiarity with federal security compliance requirements, audit readiness, and documentation standards Certifications (Required): None specified; certifications are not a substitute for demonstrated practical proficiency. Education Requirements: Bachelor's degree in Computer Science, Information Technology, Data Science, or related field; OR Equivalent combination of education, training, and demonstrated hands‑on experience with identity and access management (IAM) systems, license management platforms, or entitlement tracking systems. Preferred Qualifications: Certified Information Systems Security Professional (CISSP) or Systems Security Certified Practitioner (SSCP) Familiarity with AI/ML platforms, data analytics tools, or RPA licensing models Background supporting Air Force or ACC IT systems Experience with Power Platform administration (Power Apps, Power Automate licensing) Knowledge of DoD Manual 8140.03 DCWF requirements and training compliance standards Previous work supporting performance-based contracts with KPI-driven QASP surveillance Our Equal Employment Opportunity Policy The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristicprotected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at View email address on click.appcast.io or by calling View phone number on click.appcast.io to request accommodations. Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. 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