Service Desk Agent
Exasoft Pte Ltd
-
SD Client-facing agents responsible for handling and managing customer queries and support requests received through phone calls, emails, chats, and web-based ticketing systems.
-
Provide L1 technical troubleshooting and support for basic Windows applications and Commercial Off-the-Shelf (COTS) applications.
-
Capable of remotely diagnosing, troubleshooting, and resolving technical issues while providing effective support to clients.
-
Take ownership of support tickets from initial logging through to resolution and closure, and escalate unresolved issues to the appropriate L2/L3 support groups when required.
-
Possess good verbal and written communication skills, with the ability to communicate effectively with clients and internal technical support teams.
- ...to define the to-be processes and target system functional landscape that promote digitization and standardization of product and service offerings to our customers. Provide the business and operations with global / regional solutions based on the understanding of the...SuggestedPermanent employmentFull timeWork at office
- Role Description Promote flexible packaging (pouches, roll stock) and metal packaging (can bodies, ends) Find and develop new customers in Singapore Use your existing network to generate leads and business opportunities Drive sales and support execution of sales...SuggestedTemporary workFlexible hours
- ...marketing automation platforms, CRM) Marketing activities across digital and offline channels SUPPORT E-COMMERCE AND CUSTOMER SERVICE Together with marketing manager, Manage and maintain e-commerce shop platform Support online store operations and order management...SuggestedFull timeSeasonal workWeekend workAfternoon shift
- Business Function Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority...SuggestedFull timeWeekend work
- What this job can offer you The Mobility team embodies Remote’s dedication to building a worldwide talent community. They ensure employees transition smoothly across borders, adhering to local laws, and provide extensive immigration and relocation assistance. This allows...SuggestedFull timeLocal areaRemote workWorldwideRelocationRelocation package
- ...additional languages are a plus) Key Responsibilities Provide legal and strategic guidance to clients on immigration compliance service delivery. Monitor and control Remote products and services for immigration compliance. Establish, maintain, and strengthen...Full timeLocal areaImmediate startRemote workWorldwideRelocationRelocation packageFlexible hoursShift work
- We are looking for an experienced Mandarin Audio Recording Specialist to support a remote project focused on creating high-quality spoken-language data for next-generation AI systems. You will record clear, natural, and contextually appropriate audio in Mandarin , following...FreelanceRemote work
- ...landscape to achieve their individual financial goals and aspirations. Responsibilities Work closely with the branch sales and service teams to provide innovative product solutions to address customers’ retirement planning, savings and financial protection needs...Full time
- ...Business Function DBS’ Private Banking offers a one-stop, full-service touch-point for total banking requirements and provides the highest level of personalised banking. We have a team of dedicated, experienced investment advisors who identify opportunities in the various...Full time
- We are looking for an experienced Mandarin Audio Recording Specialist to support a remote project focused on creating high-quality spoken-language data for next-generation AI systems. You will record clear, natural, and contextually appropriate audio in Mandarin , following...FreelanceRemote work
- ...Business / Accountancy / Banking & Finance Minimum 8 years’ experience in similar field Knowledge of banking and financial services in Consumer / Wealth Management banking is an advantage Good understanding of credit control processes and risks Experience...Full time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Agent. Be the first to apply!



