General Manager

A charming hospitality company is seeking an experienced Hotel & Restaurant General Manager to lead an exciting new luxury hospitality concept. This is a unique opportunity for a dynamic leader with a passion for exceptional guest experiences, operational excellence, and team development. The Hotel & Restaurant General Manager is responsible for the overall leadership, management, and financial performance of both the hotel and its food & beverage operations. The successful candidate will provide strategic direction, inspire high-performing teams, and ensure every aspect of the guest experience reflects the highest standards of luxury hospitality. Responsibilities Provide visionary leadership for all hotel and restaurant operations. Foster a culture of exceptional service, accountability, teamwork, and continuous improvement. Recruit, train, mentor, and develop department leaders and team members. Conduct regular leadership meetings, coaching sessions, and performance reviews. Ensure compliance with company policies, employment laws, and operational standards. Oversee all hotel departments, including Front Office, Housekeeping, Engineering, Security, and Guest Services. Deliver an exceptional guest experience while maintaining luxury service standards throughout the property. Monitor guest satisfaction and promptly resolve service issues. Ensure compliance with all health, safety, and regulatory requirements. Oversee all food and beverage operations, including the restaurant, bar, banquets, catering, and room service. Partner with the Executive Chef and Restaurant Manager to deliver memorable dining experiences. Monitor food quality, service standards, cleanliness, labor, and profitability. Develop strategies to increase restaurant revenue and guest satisfaction. Ensure compliance with all food safety and sanitation regulations. Develop and manage annual operating budgets. Monitor labor costs, food costs, departmental expenses, and financial performance. Analyze financial statements and key performance indicators to drive operational improvements. Maximize revenue while maintaining strong expense controls and profitability. Collaborate with Sales and Marketing to increase hotel occupancy, restaurant business, and event revenue. Build strong relationships with corporate clients, community organizations, tourism partners, and local businesses. Support special events, promotions, and seasonal programming. Create a positive, engaging workplace culture focused on employee retention and professional development. Coach and develop department managers to achieve operational excellence. Maintain the property to the highest luxury hospitality standards. Oversee preventive maintenance and capital improvement projects. Protect company assets while ensuring a safe environment for guests and employees. Qualifications Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred. 7–10 years of progressive hotel and restaurant management experience. Minimum of 3 years in a General Manager or Director of Operations role. Demonstrated success leading luxury hotel and food & beverage operations. Strong financial acumen with experience managing budgets, forecasting, and financial reporting. Proven ability to build, motivate, and develop high-performing teams. Exceptional leadership, communication, organizational, and problem-solving skills. Experience with luxury, boutique, or independent hotel properties is strongly preferred. Proficient in PMS system OPERA prederred Benefits Competitive salary and performance-based bonus Paid time off 401(k) Career growth opportunities within a growing hospitality organization A great reputation and culture If you are a hands‑on hospitality leader who thrives on delivering exceptional guest experiences while building engaged, high‑performing teams, we encourage you to apply. #J-18808-Ljbffr