Quality Assurance Engineer II, RBKS SMB

Amazon's Ring is looking for a highly energetic, detail-oriented, customer-centric and technically-savvy Quality Assurance Engineer to test the E-commerce Websites and mobile applications of Ring. QAEs at Amazon are excellent individual contributors capable of understanding business requirements and converting them to QA understandable test cases, driving test execution and capturing errors. QAEs need to understand the application performance, functionality and dive deep on the various features and take ownership to drive issues/processes to closure. They are capable of dealing with ambiguity and meeting deadlines on releases. They should be adaptable to a dynamically changing work environment to suit customer needs. They also are responsible for building and maintaining automation for web and mobile applications.Key job responsibilitiesKey Job Responsibilities entail:1. Understand business requirements and convert them into comprehensive, QA-understandable test cases and test plans ensuring adequate test coverage2. Create, maintain, and execute test cases/suites for web and mobile applications (iOS/Android/Fire platforms), and analyze results3. Build and maintain stable, reusable test automation for web applications and mobile apps4. Drive test execution across multiple software releases, capturing and triaging errors effectively5. Troubleshoot issues down to root cause and create detailed bug reports6. Evaluate application performance and functionality; dive deep on features to identify risks and quality gaps7. Prepare precise test completion reports for management to review and approve releases8. Participate in test planning efforts and communicate status to stakeholders9. Work as part of a team of experienced QA engineers testing multiple concurrent software releasesA day in the life1. Building test strategies and test cases for releases/features2. Building and maintaining automation test cases 3. Driving conversations and maintaining a good cross functional relationship with stakeholders and business partners4. Deep dive on issues, investigate, report and drive issues to closure working with development and product owners 5. Read from logs, build documentation and be an active team player6. Monitor release dashboards and ensure tickets are validated in different environments7. Log accurate tickets, run functional, performance, load and other tests and document failures8. Be an advocate for qualityAbout the teamSince its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit With Ring, you’re always home.Basic qualifications- 3+ years of quality assurance engineering experience- Experience in automation testing- Experience in manual testing- Experience as QA lead on medium to large sized projectsPreferred qualification - Experience with at least one automated test framework like Selenium or Appium- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product qualityAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at .USA, CA, Hawthorne - 126,300.00 - 160,000.00 USD annuallyUSA, TX, Austin - 113,900.00 - 160,000.00 USD annually