Senior Manager, Business Operations

Senior Manager, Business Operations

Paramount+ is looking for a Senior Manager, Business Operations to join our team in New York! This position is the central operator of a purpose-built Airtable operating system that runs the company's end-to-end business operations — from budget planning and vendor onboarding to invoice tracking, task management, and cross-functional intake. This is not a coordination role. It is an execution role. This person owns the system, enforces the process, and drives the work. They sit at the intersection of Finance, Legal, Creative, and external vendors — and are accountable for the operational integrity of everything that moves through it. They are the air traffic controller: routing, escalating, tracking, and closing.

The ideal candidate is a strong operator with direct experience managing budgets, vendor relationships, and workflow systems. They are meticulous without being slow, comfortable in ambiguity but intolerant of disorder, and take ownership seriously. Responsibilities include but not limited to:

• Financial Operations
• Maintain and update budget allocations across top-down and per-title frameworks; track spend against approved budgets and flag variances in real time.
• Own PO issuance, coding, and reconciliation across all active vendor engagements; manage invoice tracking from submission through payment confirmation; ensure AP accuracy and timeliness in coordination with Finance.
• Support intercompany bill-backs and remittance processes as needed
• Vendor & Contract Operations
• Manage the full SOW lifecycle: initiation, redlines, execution, and renewal/expiration tracking.
• Onboard new vendors in accordance with compliance and Finance requirements; maintain current and accurate vendor records (contacts, rates, contract status, deliverables).
• Track vendor deliverable milestones and flag delays that impact budget or timelines.
• Coordinate with Legal and Licensing on contract reviews and content usage approvals as needed.
• Workflow & Task Management
• Own the master task board as the single source of truth for all open Business Operations work; monitor task age and escalate stalled or blocked items.
• Route incoming cross-functional requests to the correct owner with clear priorities and deadlines.
• Drive closure — not just assignment — across all active work streams.
• Identify and escalate risks before they become problems: budget drift, slipped deliverables, approval loop delays
• System Ownership
• Own the Airtable operating system: architecture, data hygiene, and ongoing optimization.
• Enforce process adherence across all contributors — internal and external — and maintain documentation for all workflows, decision rules, and escalation paths.
• Audit records regularly to ensure system data reflects operational reality; identify gaps before they create downstream issues.
• Cross-Functional Coordination
• Serve as the operational point of contact between Creative, Finance, Legal, and Vendors.
• Manage intake from non-Biz Ops stakeholders; translate requests into actionable, tracked work.
• Produce real-time status visibility for the VP of Business Operations and C-suite as needed.
• Ensure cross-functional dependencies are visible, assigned, and closed.

Basic Qualifications:

• 3+ years of experience in business operations, project operations, or a related operational function
• Demonstrated experience managing vendor relationships and contract workflows end-to-end
• Hands-on experience with budget tracking, PO management, and financial operations
• Direct ownership of a workflow or project management system (Airtable, Monday.com, Asana, or equivalent) — builder-level, not just user-level

Additional Qualifications:

• Strong organizational skills with the ability to hold a high volume of open threads simultaneously without dropping any
• Excellent written and verbal communication skills; ability to work across Finance, Legal, Creative, and external partners
• Experience in media, streaming, entertainment, or marketing operations
• Familiarity with AP/AR workflows, PO systems, or finance operations at a content company
• Airtable system ownership — builds, automations, and architecture, not just usage
• Experience operating in a lean, high-velocity team where you were the person holding the system together
• Comfort working across multiple time zones and with matrixed stakeholder groups
• Positive, solutions-oriented mindset with a low tolerance for ambiguity that isn't your own to resolve

Paramount+, a direct-to-consumer digital subscription video on-demand and live streaming service from Paramount Global, combines live sports, breaking news, and a mountain of entertainment. The premium streaming service features an expansive library of original series, hit shows and popular movies across every genre from world-renowned brands and production studios, including BET, CBS, Comedy Central, MTV, Nickelodeon, Paramount Pictures and the Smithsonian Channel. The service is also the streaming home to unmatched sports programming, including every CBS Sports event, from golf to football to basketball and more, plus exclusive streaming rights for major sports properties, including some of the world's biggest and most popular soccer leagues.

Hiring Salary Range: $98,000.00 - 120,000.00. The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement. This position is bonus eligible.

Paramount is an equal opportunity employer (EOE) including disability/vet. At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling View phone number on click.appcast.io or by sending an email to View email address on click.appcast.io. Only messages left for this purpose will be returned.