Assistant Manager

Assistant Manager – Front of House (Eggs Up Grill, Evans, GA) Eggs Up Grill is Evans, Georgia’s premier breakfast destination, where neighbors serve neighbors with genuine hospitality. We’re building a place where exceptional food meets outstanding service, creating memorable experiences for solo diners, families, friends, and coworkers alike. Position Overview We’re seeking an experienced and energetic Assistant Manager for Front of House to join our leadership team. This role is critical to maintaining our high standards of customer service and operational excellence while supporting our growing business, including our expanding corporate catering program. Position Type: Full‑Time Reports To: General Manager/Owner Location: Eggs Up Grill, Evans, Georgia Key Responsibilities Guest Experience & Service Excellence Ensure every guest receives exceptional, personalized service that reflects our “neighbors serving neighbors” philosophy. Monitor dining room flow and table turnover to optimize guest satisfaction. Handle guest concerns and complaints professionally, turning challenges into opportunities to exceed expectations. Maintain high standards for cleanliness, ambiance, and overall dining experience. Lead by example in creating a welcoming, inclusive atmosphere for all guests. Supervise, train, and mentor front‑of‑house staff including servers, hosts, and bussers. Conduct pre‑shift meetings to communicate daily specials, priorities, and service standards. Provide ongoing coaching and performance feedback to team members. Assist in recruiting, interviewing, and onboarding new front‑of‑house staff. Create staff schedules that balance business needs with team member availability. Foster a positive, collaborative team culture that encourages growth. Operations Management Oversee daily front‑of‑house operations during assigned shifts. Ensure compliance with health, safety, and sanitation regulations. Monitor inventory levels for front‑of‑house supplies and coordinate ordering. Manage POS system operations, including opening/closing procedures and troubleshooting. Coordinate with kitchen management to ensure smooth service flow. Support corporate catering coordination and delivery logistics as needed. Assist in managing labor costs and controlling expenses. Handle cash management, deposits, and financial reporting. Monitor sales performance and identify opportunities for revenue growth. Process payments accurately and resolve billing discrepancies. Support achievement of daily, weekly, and monthly sales goals. Quality Control Conduct regular inspections of dining areas, restrooms, and front‑of‑house stations. Ensure food presentation meets established standards before delivery to guests. Monitor service timing to maintain optimal food temperature and quality. Implement and maintain standard operating procedures for all front‑of‑house functions. Qualifications Minimum 2–3 years in restaurant management or supervisory role, preferably in high‑volume breakfast or casual dining. Proven ability to lead, motivate, and develop a team. Exceptional interpersonal skills with a genuine passion for hospitality. Flexible schedule including early mornings, weekends, and holidays. Ability to stand for extended periods, lift up to 30 lbs, and move quickly in a fast‑paced environment. Strong verbal and written communication skills. Proficient with POS systems and basic computer applications. Valid driver’s license; travel required for catering orders. Must be eligible to work in the United States and agree to a background and credit check. Knowledge of computers (MS Word, Excel). Preferred ServSafe or Food Handler certification (or ability to obtain within 30 days). Experience with catering operations or B2B food service. Associate’s degree in Hospitality Management or related field. What We Offer Competitive compensation based on experience. Clear path to General Manager and multi‑unit leadership roles. Supportive environment with an owner invested in your success. Opportunity to contribute to a growing corporate catering program. Predictable scheduling with input on availability. Core Competencies Hospitality mindset, problem solving, attention to detail, adaptability, integrity, teamwork—all essential to delivering exceptional guest experiences and maintaining operational excellence. Physical Demands Prolonged standing, walking, bending, reaching, and carrying. Ability to lift and move up to 30 pounds regularly. Comfortable working in varying temperatures (dining room, kitchen, outdoor areas). Capacity to work at a fast pace during peak service periods. #J-18808-Ljbffr