Monitor Graveyard Shift

Monitor

The Monitor is the entry level position that works to provide security of the program premises, and safety for program clients, visitors and employees. Driving ability preferred.

Duties and Responsibilities

• Shelter Security
• Shelter Safety
• Asset Protection
• Act as a role model for participants at all times.
• Client/Participant Support
• Drive participants as directed (Part of Client Support for Monitors with licenses)

Essential Ability Acknowledgement

Ability to work and deal with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs, which may include clients with homelessness, mental illness, substance abuse, recently released from incarceration, and other challenges.

Essential Duties

• Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
• Shelter Security. Monitor Shelter entrance. Screen bags and persons entering shelter. Patrol premises as scheduled.
• Shelter Safety. Monitor Clients; conduct room checks; report violations of rules. While patrolling continuously observe for safe operations/conditions, report safety concerns.
• Asset Protection. Complete written reports and incidents logs of daily activities and irregularities, such as: unusual occurrences, equipment or property damage, theft, and presence of unauthorized persons.
• Client/participant support
• Drive participants as directed (Part of Client Support for Monitors with licenses)
• Other duties as required and may be subject to change
• Acts as a role model for participants at all times

Mandated Reporter

As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.

Requirements

• Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
• Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients as VOALA serves the neediest of the needy in our programs which may include clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.

Education

• Within 30 days of hire, must successfully complete VOALA safety training.

Preferred Qualifications

• High School Diploma or GED
• Current California driver's license and clean driving record, demonstrated Knowledge of CA driving laws.
• Database familiarity
• Clean driving record to be insurable by VOALA insurance