Front Desk Associate
Healthtrax
Benefits:
Complimentary Fitness & Aquatics Center Membership
Free uniforms
Opportunity for advancement
We are looking for a dynamic Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities:
Enthusiastically greet members, prospective members, and guests
Provide a high-level of customer service to all members and effectively resolve issues
Handle front desk activities including answering phones and checking-in members
Take prospective members on tours of the facility
Ensure all systems and processes are followed
Enforce facility rules and regulations, ensuring cleanliness and safety
Qualifications:
Previous customer service experience preferred
Strong communication and customer service skills
Upbeat and positive attitude
Passion for health & fitness
Basic computer proficiency
Ability to effectively & efficiently multi-task
Complete our short application today!
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