Sr. Manager Trial Experience (Fully Remote) (44)

Lead and develop Trial Experience Managers to solve customer issues and drive trial-to-paid conversion.Partner with Director on sales targets, KPIs, and AI efficiency tools.What Youll Do:Coach managers against KPIs and implement data-driven process improvements.Act as escalation point for high-severity customer and team issues.Who You Are:People manager with 10+ years in customer-facing SaaS.Strong technical and data-analytics skills with CRM experience.HighLevel HighLevel is an AI-powered business operating system that helps agencies, entrepreneurs, and SMBs build, automate, and scale.

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With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. xmvmafu

Remote working/work at home options are available for this role.