Call Center Customer Service Rep

Customer Service Representative

Adecco is assisting a local client recruiting for Customer Service Representative opportunities in Chandler, AZ. This is an excellent opportunity to join a winning culture and get your foot in the door with a leading financial services organization dedicated to helping clients improve their financial lives while providing exceptional customer experiences. If Customer Service Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!

Responsibilities for a Customer Service Representative include but are not limited to:

• Provide clients and internal business partners with clear, complete, and accurate responses to questions and inquiries at the point of contact.
• Deliver exceptional customer service and operational support while handling a high volume of inbound calls in a fast-paced call center environment.
• Accurately authenticate clients, follow established policies and procedures, identify potential risks, and escalate issues as needed.
• Navigate multiple systems and applications simultaneously to research accounts, resolve customer concerns, and document interactions effectively.

Candidates for Customer Service Representative must meet the following requirements to be considered:

• Minimum of 2 years of customer service experience, preferably in a call center or high-volume customer-facing environment.
• Strong computer literacy with proficiency in Microsoft Outlook, Word, and PowerPoint, including the ability to navigate multiple systems while maintaining customer engagement.
• Excellent verbal and written communication skills, strong grammar, and the ability to professionally interact with clients, peers, and management.
• Demonstrated ability to de-escalate difficult situations, maintain confidentiality, adapt to changing priorities, and perform well under pressure.

What's in this Customer Service Representative position for you?

• Pay: $21.00/hour
• Shift: Full-time, Onsite (Training Schedule: 9:00 AM 5:30 PM Eastern Time; schedule may vary after training)
• Weekly paycheck
• Dedicated Onboarding Specialist & Recruiter
• Access to Adecco's Aspire Academy with thousands of free upskilling courses

Training Information:

• Comprehensive classroom-style training conducted by experienced trainers.
• Training duration ranges from 5 to 7 weeks.
• On-the-job training (OJT) provided by certified mentors and subject matter experts.
• Representatives can expect to handle approximately 40-60 calls per day once fully trained and onboarded.

This Customer Service Representative position is being recruited for by one of our Centralized Delivery Teams and not your local Branch. For instant consideration for this Customer Service Representative position and other opportunities with Adecco in Chandler, AZ, apply today!

Pay Details: $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.