Distribution Inside Sales Supervisor - Greenville, NC

Distribution Inside Sales Supervisor - Greenville, SC

Looking for stability? Join Woodgrain! We're growing fast and offering lifetime careers in a supportive work environment.

About Woodgrain: Woodgrain is one of the top millwork operations in the world, with locations throughout the United States and Chile. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products. Woodgrain Inc. is headquartered in Fruitland, Idaho with six divisions and over 45 manufacturing and warehouse facilities in the United States and South America. Since 1954, Woodgrain is proud to be family owned and operated.

Position Overview: The Inside Sales Supervisor is responsible for overseeing and managing the Inside Sales Representatives, while functioning as liaison between Outside Sales Representatives and customers to communicate any special requests, pricing needs, marketing opportunities or unusual circumstances.

Principal Responsibilities:

• Provides product knowledge, and price quotes to convert inbound/outbound inquiries into sales orders
• Follows up on sales leads generated by branch's General Manager and Sales Manager(s)
• Builds and maintains customer relationships through sales activities created by the branch
• Monitors technical and business objections for prospective customers
• Investigate and resolve customer problems to maintain positive customer relationships
• Communicates quotes, product shortages, and quality issues with buyers
• Prepares daily reports of business transactions
• Responsible for timely and effective performance management and conflict resolution efforts for the Inside Sales Team

Role Requirements:

• High school diploma with 2 - 4 years of experience REQUIRED. Experience with millwork and building materials industry is highly desirable
• Strong customer-centric focus
• Experience working in a sales driven environment highly desirable
• Ability to calculate figures and amounts regarding sales and the application of basic algebra concepts
• Proficiency in Microsoft Office Suite
• Ability to effectively communicate with Sales team and Leadership

Physical Demands: The employee is regularly required to sit, stand, and walk. Additionally, the employee must be able to frequently lift and/or move up to 10 pounds.

Work Environment: The work environment requires the employee to work regularly near moving mechanical parts and be exposed to fumes or airborne particles. The employee occasionally is exposed to harsh outside weather conditions. This position may require the employee to use safety equipment such as, protective eyewear, earplugs, gloves, safety shoes etc. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Summary of Company Benefits: Health, Dental, and Vision Insurance Health Savings Account (HSA) Flexible Spending Account (FSA) 401(k) with a Company Match Group Term Life Insurance and AD&D Employer Paid Long-Term & Short-Term Disability Voluntary Supplemental Hospital and Accident Plans Employee Assistance Program 8 Company Paid Holidays & 1 Floating Holiday Paid Time Off (PTO)

Woodgrain is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Woodgrain is a drug, alcohol, and tobacco-free workplace. All offers of employment are contingent upon pre-employment background and drug screening, and some positions require a fitness for duty test.