Director of Operations (Lending Experience)

Overview Cashera is a technology‑driven fintech funding platform serving gig workers and businesses across the United States and UK. We provide fast capital through innovative lending solutions that empower entrepreneurs and independent workers to grow and manage their cash flow effectively. Our platform blends modern technology, risk intelligence, and customer‑centric design to deliver funding when it matters most. Role Overview Cashera is seeking an experienced Director of Operations to lead and scale our core operational functions as we continue rapid growth. This role is critical to ensuring efficient, compliant, and scalable lending operations across the full loan lifecycle. The ideal candidate brings deep experience in lending or financial services operations , strong leadership capabilities, and a hands‑on approach to building high‑performing teams and processes in a fast‑moving fintech environment. Responsibilities Design, implement, and scale operational processes that improve efficiency, accuracy, and customer experience Partner closely with product, engineering, risk, compliance, and finance teams to align operations with business goals. Develop and monitor KPIs, and operational dashboards to drive data‑driven decisions. Build, mentor, and manage high‑performing operations teams based in Miami and beyond. Identify and implement automation and technology solutions to support scale and cost efficiency. Manage third‑party service providers and strategic partners. Qualifications 3+ years of experience in operations within fintech, lending, financial services, or payments Proven experience managing lending operations , including underwriting, funding, or loan servicing. Strong understanding of consumer and/or small business lending regulations Leadership, communication, and cross‑functional collaboration skills Benefits Be a key leader shaping the operations of a fast‑growing fintech platform Opportunity to build scalable systems and teams from the ground up Mission‑driven company empowering gig workers and small businesses nationwide Competitive compensation, benefits, and growth opportunities Dynamic, collaborative work environment in Miami, FL #J-18808-Ljbffr Cashera