Assistant Store Manager

Job Summary Assistant Store Manager position to leverage automotive or customer service expertise with wholesale and retail customers. Responsible for leading team, driving store growth and maximizing customer satisfaction at NAPA. Responsibilities Deliver a superior customer service experience to achieve maximum market penetration, drive store growth, and increase sales and profitability. Provide daily leadership, build and sustain a culture of employee engagement, and partner with teammates to drive company‑owned store initiatives. Lead a successful team, support the store manager, and manage day‑to‑day operations to maximize sales, profits, and customer service. Build, coach, train, and engage crew to deliver superior levels of customer care and business results. Protect inventory, manage assets and operational safety issues. Maintain overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas. Drive NAPA operational and marketing programs while steering toward continuous improvement of processes and procedures. Grow customer relationships, address sales/service questions, and ensure a positive experience both in the store and on the phone. Qualifications High school diploma or equivalent (technical or trade school courses or degree completion preferred). Experience in the automotive after‑market service industry, hobby/DIY world, or willingness to learn all aspects of automotive. Passion for delivering customer care and building long‑term relationships. Ability to thrive in a very fast‑paced and complex environment. Knowledge of cataloging and/or inventory management systems. Ability to lift 60 lbs in some situations. Preferred Qualifications Background or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision, or fast‑food/restaurant/convenience store management. Entirely customer‑centric mindset (external and internal). ASE Certifications and NAPA Know How. Compensation Starting hourly rate of $23.00 with pay progression to the top of the range within 12 months of hire. Compensation for other positions will be determined based on individual skills, experience, and qualifications. Benefits Comprehensive health insurance (medical, dental, and vision). 401(k) retirement plan with company match. Paid time off: vacation, personal days, holidays, sick days, and paternal leave. Employee stock purchase plan. Tuition reimbursement and professional development opportunities. Wellness programs. EEO Statement GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. #J-18808-Ljbffr USA GPC Genuine Parts Company