Engineering Manager, Telemetry Agent and Edge (San Francisco)

Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster.We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI.We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services.If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe.About the Role:Crusoe builds cloud infrastructure for AI workloads. The Cloud Monitoring team owns observability across Crusoe Cloud: metrics, logs, alerting, and the telemetry agent that runs on every node in the fleet. Our customers run large, demanding AI training and inference workloads, and they depend on us for a clear, trustworthy view of what their infrastructure is doing.We are hiring an Engineering Manager to lead the team behind our telemetry agent, the software that collects metrics and logs from hosts and GPUs across the fleet. This is a first-line management role reporting to the Engineering Manager for Cloud Monitoring. You will take direct people management responsibility for a team of 4 to 6 engineers, growing, and own delivery of the next generation of the agent, which ships in incremental releases through the year against a fixed end-of-year milestone.This is a people-first leadership role with real delivery stakes. You will bring the technical depth to guide hard calls and earn your team's trust, but your success is measured through what your team accomplishes. The roadmap is active, the deadline is real, and the team is growing, so you will be hiring while you deliver. The role is expected to expand beyond the agent as the organization grows, into telemetry validation for new hardware platforms and customer-facing telemetry export. This is a full-time position.What You'll Be Working On:Grow and develop your team. Manage 4 to 6 engineers directly: 1:1s, career growth, performance, and team health, with the team growing over time.Own delivery. Plan, sequence, and de-risk a multi-phase release with a fixed finish line, and be accountable for shipping it.Set the technical direction for your area. Partner closely with the tech lead so they can focus on engineering rather than absorbing delivery and handoff work alone. Ask the hard questions and make sound tradeoff calls alongside your engineers.Keep the operational bar high. The agent runs on every customer node, so rollout safety, low overhead, and reliability are core to the job, not afterthoughts.Own the team's oncall rotation and the operational health of the agent fleet.Coordinate across team boundaries. Much of this team's work ships inside other teams' releases and hardware launch windows, so sequencing dependencies and escalating early is a core part of the job.Shape the team over time. Work with recruiting on sourcing, run a high-quality interview loop, close strong candidates, and onboard them well.Collaborate across functions. Partner with product, neighboring infrastructure teams, peer managers, and leadership to keep priorities aligned as the observability product expands.What You'll Bring to the Team:You care about people. You want the engineers around you to grow, you give feedback that's both direct and kind, and you measure your own success through your team's.Technical depth. 5+ years of hands-on engineering experience, ideally in systems software: host agents, telemetry collectors, daemons, or other performance-sensitive software (Go, Rust, or C++ environments), and hands-on familiarity with Kubernetes and helm-based deployment. This role stays close to the technical work.Experience managing engineers. 2+ years managing software engineers directly. This team has an active roadmap and a fixed deadline, so we're looking for someone who has run a team through delivery before.Experience coaching senior and staff-level engineers, and comfort partnering with a strong tech lead rather than competing with them.A track record of shipping. You've delivered multi-phase projects against fixed deadlines, and you make honest calls early when a plan is at risk.Strong communication and judgment. You can align people across functions, explain tradeoffs to technical and non-technical partners alike, and give your team clarity about what matters and why.Bonus PointsExperience building or operating host-level agents at fleet scale: safe rollouts and canarying, version management, self-update, crash recovery, and keeping resource overhead low on customer machinesExperience with hardware platform bring-up or new product introduction, validating software readiness on new GPU or server platformsFamiliarity with agent internals: collection scheduling, buffering and backpressure, local spooling, and graceful behavior when the control plane or network is unavailableData plane experience in a cloud provider or similar environment: hypervisors and virtualization, host networking, storage services, or other software in the customer serving pathObservability domain experience: OpenTelemetry, metrics and log pipelines, time series storageExperience operating software in GPU or accelerated computing environmentsFamiliarity with kernel-level telemetry (eBPF, perf, tracing)Experience managing or scaling a team through growthBenefits:Competitive compensation and equity packagesRestricted Stock UnitsPaid time off, paid holidays & leave of absence programsComprehensive health, dental & vision insuranceEmployer contributions to HSA accountPaid parental leavePaid life insurance, short-term and long-term disabilityProfessional development & tuition reimbursementMental health & wellness supportCommuter benefits (parking & transit)Cell phone stipend401(k) Retirement plan with company match up to 4% of salaryVolunteer time offGlobal travel insurance & emergency assistanceDaily meals allowanceAdditional perks & programs specific to locationCompensation RangeCompensation will be paid in the range of up to $215,000 -$260,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicant's knowledge, education, and abilities, as well as internal equity and alignment with market data.Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.LocationSan Francisco, CA - USEmployment TypeFull timeLocation TypeOn-siteDepartmentCloud Engineering