Senior Logistics Coordinator

Role Description


The Senior Logistics Coordinator is responsible for directing and managing retail chain platforms, new account implementation, end-to-end order processing for Key Accounts, E-Commerce and supporting Specialty markets, monitoring order reports, verifying shipment compliance, forecasting & inventory support, and warehouse item management. The Senior Logistics Coordinator collaborates with both the operations and sales teams as well as customers to ensure proper order execution, communication initiatives, and customer satisfaction.


Qualifications


Manage platforms and information for retail chains, including but not limited to TJX, Ross, BJs, CVS, Walmart, Target, Bass Pro Shops, Barnes & Noble, Calendar Club, and others.

Manage EDI provider to automate and setup existing and new customers.

Manage Key Account & E-Commerce Order Processing to ensure timely order generation, retrieval and processing to customer satisfaction. Proficient in navigating Amazon Seller, Walmart Seller, and other major retailer portals.

Organize and maintain both physical and electronic order copies including requested ship date, product availability, and manufacturing timelines.

Enter purchase orders and sample requests from source documents into accounting system.

Submit purchase orders and sample requests to warehouse for accurate, on time, correct processing to avoid chargebacks.

Route orders through vendor portals & schedule pickups as needed according to individual customer compliance requirements.

Create and store process documents (including vendor manuals, routing guides, etc.) for Key Accounts.

Process and review internal reports for item backorders, shipments, inventories and more.

Engage in weekly Operations / Sales Team meetings to discuss POs, forecasts, inventory, and new opportunities.

Set up new customers in accounting software and add new Sales Rep Vendor codes as needed.

Setup new warehouse item profiles with warehouse for accurate receiving.

Assist with trade show coordination and attend tradeshows periodically.

Visit 3PL warehouses to build relationship, reinforce strategy and ensure smooth order processing flow.