Safety/Driver Relations Coordinator

Job Description

Job Description

Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC.

Job Description:  Safety/Driver Relations Coordinator

Department : Safety Job Status : Full-Time Reports to : Director of Safety

POSITION SUMMARY

To ensure that Carter LOGISTEED Express, Inc has an effective driver onboarding and training program through which the company can retain safe and professional drivers.

ESSENTIAL DUTIES and RESPONSIBILITIES : 

• Manage and facilitate local driver orientation.

• Create a positive first impression of Carter LOGISTEED Express, Inc. for newly hired drivers.
• Set up technology for hosting weekly orientation class. 
• Manage orientation paperwork completion and communicate back to the orientation group.
• Answer driver questions or communicate with specific departments for answers to inquiries.

• Assist the Safety Department with daily tasks.

• Monitor triggered SmartDrive event videos, counseling drivers on unsafe behaviors and documenting the counseling.
• Coordinator should conduct a minimum of 25 coaching events per week.
• Coaching can and should include positive phone calls to drivers with low scores.
• Coordinator will update driver counseling record daily. 
• Coordinator will assist Director of Safety in virtual coaching sessions. 
• Assist with Samsara HOS edits when required. 
• Conduct accident/injury investigations and report them to corporate headquarters. 
• Complete safety incident root cause analysis and provide corrective action recommendations.
• Provide ongoing additional driver training for new drivers and remedial training as necessary. 

• Act as local Driver Relations representative for our Carter LOGISTEED Express Drivers 

• Coordinator will be a liaison between the drivers and local and corporate management on any issue the drivers may experience.
• Coordinator will make 3-5 outbound “check-in” calls a week to drivers (can be combined with positive coaching calls sometimes).
• Coordinator will maintain communication with corporate Driver Relations team on check-in calls and any issues that arise.

EDUCATION:

High School diploma or equivalent required.

EXPERIENCE:

• Trucking or Logistics Experience Preferred. 

• CDL Preferred. 

COMPUTER SKILLS :

Basic computer and Microsoft product skills required.

At Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Carter LOGISTEED Express, Inc. | Carter LOGISTEED Logistics, LLC. hires and promotes individuals solely based on qualifications for the position to be filled and business needs.