Account Director Wellness
Catalent Pharma Solutions
Account Director, Wellness The Account Executive, Wellness will be responsible for growing Catalent’s Consumer Healthcare business in their assigned region within the United States and Canada. Primary focus will be to develop and execute an account plan for strategic management of existing account base, as assigned, and continued growth in the nutritional dietary supplement industry, providing our customers with solutions and ultimately growing Catalent’s portfolio of business. The Account Executive, Wellness role is ideally filled by a high energy, team player who is not afraid to roll up his or her sleeves, who thrives in a fast moving, lean, and entrepreneurial environment. This is a field-based, remote role with travel required for business development related activities. Account Management: Customer Relationships: Manage business relationships with assigned customers, including pricing, contract extensions/amendments, forecasting, periodic business review meetings, and addressing customer service-related issues. Account Planning: Set account objectives and establish plans to achieve results. Engage daily in activities that drive meeting or exceeding financial targets. Cross-Functional Collaboration: Work with internal teams across Catalent (Customer Service, Commercial Operations, Marketing, Legal, Finance, Project Management) to maintain effective communication with key internal stakeholders to ensure all account management activities are conducted in a coordinated, team-based fashion. Opportunity Management: Sales Funnel Development: Develop and build the funnel to drive new business through prospecting, outreach, relationship building, and qualifying leads, captured in Salesforce with specific actions leading to successful closures. Sales Process Management: Manage opportunities from start to finish, including tracking in Salesforce, defining scope, creating pricing strategies, handling customer credit, confirming confidentiality agreements, negotiating, and closing deals. Ensure thorough and timely handoff to internal project managers and product development teams. Customer Interaction: Consultative Approach: Employ a consultative approach with regular meetings for capabilities reviews, site visits, business updates, and innovation discussions. Must be natural and curious in front of customers to understand client needs and develop tailored, innovative solutions. Develop and deliver customer-facing presentations, leveraging existing resources to create a unique value proposition. Use formal and informal communication methods to assure a detail-oriented approach to follow up with rapid response and follow through to customer inquiries, opportunities, and issues. Market and Competitive Analysis: Market Intelligence: Gather and analyze competitive intelligence through trade shows, articles, newsletters, and customer feedback. Competitive Positioning: Use gathered intelligence to inform and enhance Catalent’s competitive positioning in the industry. Administrative Responsibilities: Adhere to corporate responsibilities by staying current with internal training, tracking opportunities, submitting expense reports, managing time off, and complying with travel and gift policies. Travel: Travel Requirements: Travel 25-50% to Catalent sites, customer sites, tradeshows, and industry events. A passport is required. Minimum 5 years in a business development role, with relevant experience in the outsourcing market (CMO, CRO, CSO) preferably in the nutritional dietary supplement space. Proven ability to organize and plan work, manage travel, and balance multiple priorities effectively required. Strong computer skills required, including Microsoft Word, Excel, and PowerPoint. Experience using Salesforce or similar customer relationship management tools preferred. Must be willing and able to travel up to 50% to visit clients, attend tradeshows, participate in training, as well as meet with clients in Catalent's manufacturing facilities. This position required to work from home is not eligible for relocation assistance. Global exposure, defined career path and annual performance review and feedback process
- Competitive Medical, Dental, Vision, Life Insurance, and 401K
- 19 days PTO & 8 paid holidays
$91.5k - $132k
...Account Director, Wellness Position Summary: The Account Executive, Wellness will be responsible for growing Catalent’s Consumer Healthcare business in their assigned region within the United States and Canada. Primary focus will be to develop and execute an account...SuggestedFull timeContract workLocal areaRemote workWork from homeRelocation package$55k - $119.6k
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