Assistant General Manager

Assistant General Manager

Lead the adventure. Inspire the team. Elevate every guest experience. At Rainforest Cafe, dining is more than a meal—it's a full-on jungle experience filled with sights, sounds, and surprises. We're seeking an Assistant General Manager who can support smooth operations, motivate a high-energy team, and ensure every guest leaves with a lasting memory. If you thrive in a fast-paced, immersive environment and have a passion for hospitality that excites and delights, this is your chance to step into a role where leadership meets adventure.

Benefits:

• Extensive and well-rounded training program
• Continued career development and growth opportunities
• Generous employee discounts on dining, retail, amusements, and hotels
• Multiple health benefit plans to suit your needs
• Dental, vision, voluntary life, short term disability, flexible spending accounts and 401 (k)
• Paid time off
• Monthly discretionary bonus potential

Responsibilities:

• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
• Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas. Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
• Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Qualifications:

• At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
• Extensive front of house knowledge; Advanced knowledge of financial aspects
• Strong interpersonal and conflict resolution skills
• Stable and progressive work history; Strong work ethic

Pay Range USD $75,000.00 - USD $85,000.00 /Yr.