Runner

Job Type


Full-time, Part-time

Description

About Cañonita Lake Nona

Canonita at Lake Nona West is a full-service neighborhood Mexican restaurant and bar where bold, fresh, scratch-made flavors, great drinks, a unique tequila selection, and warm hospitality come together. Inspired by Canonita's nearly 30 years of Las Vegas roots at The Venetian Resort, the restaurant offers a lively, welcoming setting for everyday dining, with comfortable indoor spaces and a large covered patio.

We're building our opening team now. Whether you're welcoming guests, crafting drinks, preparing food, or supporting the team behind the scenes, you'll help deliver consistent quality and genuine hospitality in a fast-paced, high-volume restaurant environment. As part of the Tavistock Restaurant Collection, you'll join an established restaurant group while helping bring Canonita's full-service experience to life at Lake Nona West.

Fast-Track Your Application - Complete a Video Introduction

Want to move to the front of the line? Candidates who complete a brief video introduction are prioritized for immediate review and can skip ahead in our interview process.

How it works:

1. After applying, you'll receive an email with a link to our video interview platform, Hireflix.
2. Record your responses to a few short questions at your convenience - no scheduling needed, no live call required.
3. Complete it within 48 hours of applying for fast-track consideration.

It only takes about 10-15 minutes, and it's your chance to introduce yourself beyond your resume. Candidates who complete this step are reviewed first and often move directly to a hiring manager interview.

CLICK HERE TO COMPLETE NOW -

POSITION SUMMARY:

The Food Runner is responsible for delivering hospitality to our guests with genuine and personable conversation. This position is critical to our guest's overall experience as he/she must ensure all aspects of food presentation are up to our standards and our guests receive their food in a timely manner to ensure optimal food temperature and quality.

ESSENTIAL FUNCTIONS :

Essential Functions Statement(s)

• Maintain proper grooming and uniform standards.
• Ensures interior and exterior cleanliness of the restaurant.
• Observes guest's body language to anticipate their needs to add to their exceptional experience.
• Ensures all aspects of food presentation are in accordance with company standards.
• Expeditiously delivers food from the kitchen to our guests.
• Obtains any items needed for our guests to ensure a great dining experience.
• Follows proper safety procedures and policies for food handling.
• Answers questions the guest may have regarding our food and beverages and uses their knowledge of the restaurant to inform guests of services available.
• Handles guest complaints by listening to their concerns, contacting the manager with any problems, and solving complaints to ensure guest satisfaction that will compel them to want to return.
• Assists all team members with any additional items needed.

POSITION QUALIFICATIONS

Competency Statement(s)

• Adaptability & Flexibility - Adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
• Attention to Detail - Diligently attends to details and pursues quality in accomplishing tasks
• Communication - Listens to others and communicates in an effective manner
• Confidence - A matured and justified self-belief in one's ability to do the job, and the conveyance of that behalf
• Customer Focus - Builds and maintains customer satisfaction with the services offered by TRC; provides excellent customer service to both guests and team members
• Initiative - Recognizes situations that warrant initiative and moves forward without hesitation; reasonably resolves issues, problems, or situations
• Problem Solving - Resolves difficult or complicated challenges
• Teamwork - Promotes cooperation and commitment within a team to achieve goals and deliverables

Benefits :

401(k), Dental insurance, Employee discount, Health insurance, Health savings account, Paid time off, Professional development assistance, Referral program, Retirement plan, Vision insurance

Requirements

SKILLS & ABILITIES

Education: High School; able to communicate (speak, read, and write) in English

Experience: Previous hospitality experience is preferred

Computer Skills: N/A

Certificates & Licenses: N/A

Other Requirements: N/A