Sales & Design Specialist

Sales/Design Specialist & Customer Service Representative

Location: Edison, NJ Employment Type: Direct Hire Schedule: Monday Friday, 8:30 AM 5:30 PM Work Environment: Fully Onsite Pay Rate: $24.00 $30.00 per hour

Position Overview

A well-established national distributor of kitchen cabinetry and flooring is seeking a Sales/Design Specialist & Customer Service Representative to join its growing team in Edison, New Jersey. This is a direct hire opportunity for a motivated professional who enjoys working with customers, creating design solutions, and supporting sales operations in a fast-paced environment. The ideal candidate will have experience in retail or distribution sales, customer service, and a passion for helping customers select the right products for their home improvement projects.

Key Responsibilities

• Assist customers with the selection and purchase of kitchen cabinetry and flooring products.
• Provide exceptional customer service by answering questions, resolving concerns, and ensuring a positive customer experience.
• Prepare quotes, process orders, and coordinate follow-up communications with customers.
• Create kitchen cabinet layouts and design solutions based on customer needs and project requirements.
• Build and maintain strong customer relationships through professional communication and product knowledge.
• Work closely with internal teams to ensure accurate order processing and timely delivery.
• Manage multiple customer projects while meeting deadlines and maintaining attention to detail.
• Support showroom and sales activities as needed.

Qualifications

• 12 years of retail sales, distribution sales, or customer service experience preferred.
• Experience in kitchen cabinet sales or design is a strong plus.
• Knowledge of 20/20 Design Software is highly desirable.
• Flooring sales or customer service experience is a plus.
• Strong communication and interpersonal skills with the confidence to work directly with customers.
• Self-motivated with a positive attitude and strong team-oriented mindset.
• Excellent time management and organizational skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Bachelor's degree preferred.

Required Skills

• Customer Service
• Sales & Relationship Building
• Kitchen Design (preferred)
• Flooring Product Knowledge (preferred)
• Order Processing
• Problem Solving
• Multitasking
• Time Management
• Attention to Detail
• Team Collaboration
• Microsoft Office

What We Offer

• Direct hire opportunity with long-term career growth potential
• Competitive pay: $24.00 $30.00 per hour
• Stable MondayFriday schedule
• Fully onsite role in Edison, NJ
• Collaborative and customer-focused work environment