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Member Experience Specialist

Resource One Credit Union

Resource One Credit Union is seeking a Contact Center Agent to be the first point of contact for members across phone and digital channels. You will resolve inquiries, provide accurate information, and promote financial products, while maintaining confidentiality and quality service. The role emphasizes empathy, quick resolution, and cross-selling within a fast-paced environment. Candidates should have at least one year in customer service and be proficient with CRM and digital banking tools. #J-18808-Ljbffr Resource One Credit Union

Vacancy posted 4 days ago
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