Escrow Officer

Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

What We Do
This role is part of the National Residential Team and provides support to escrow operations by assisting with administrative duties related to escrow closings file reviews. The Escrow Support Processor will intake closing packages and ensure proper distribution to internal and external parties.


This is an in office position located at 110 E 42nd St, 10th Floor, New York, NY

What You'll Do

• Provides a wide range of support to the escrow operations department.
• Reviews and audits files related to escrow closings.
• Reviews settlement documents for accuracy.
• Works with escrow units when missing information is identified to ensure accuracy of closing is documented.
• Follows functional area's processes and procedures in daily activities, troubleshoots as needed and recommends suggestions for continuous improvements to overall operations.
• Actively contributes to the results of a team and works toward achieving goals and objectives.

What You'll Bring

• 1+ year of administrative, processing, or related experience

• Financial services or title experience preferred
• Detail orientation
• Strong verbal and written communication skills
• Problem solving skills
• Organizational skills
• High School diploma or equivalent

Pay Range: $21.62 - $28.83 Hourly

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

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Pay Range: $29.30 - $39.07 Hourly


This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.


What We Offer
By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.